Helprace vs Intercom

Helprace

6.1 #74 in Help desk software

About Helprace

Intercom

8.5 #7 in Chatbot Builders

About Intercom
HelpraceIntercom
Free planNoNo
Free trialNoYes
Paid from$18/mo$19/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, Web
Free planNoNo
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYes—
Customer portalYes—
API accessYes—
Paid from—$29/user/mo

Both are listed in Best Help Desk Software. On The Geeks Club, Intercom scores higher on our published basis.