Helprace is ranked #74 of 101 in help desk software on The Geeks Club, made by Helprace (Dover, Delaware, United States). It runs on API. There is no free plan. Paid plans start at $18/mo.
Helprace plans and pricing
All plansTickets $18/mo billed annually Unlimited mailboxes · Saved replies · Macros · REST API · Webhooks helprace.com · 19 Sept 2026
Community $18/mo billed annually Unlimited articles and storage · Self-service portal · User feedback · Instant answers · Adaptive smart search helprace.com · 19 Sept 2026
Docs $18/mo billed annually Public or internal documentation · Unlimited articles and storage · Self-service portal · REST API · Webhooks helprace.com · 19 Sept 2026
Self-Service $27/mo billed annually Multiple public or private Docs and Community sites · Self-service portal · Instant answers · Multiple product support · User portal customization helprace.com · 19 Sept 2026
Helpdesk $27/mo billed annually Ticketing with Docs · Workflows · Reports · SLA tracking · Custom fields helprace.com · 19 Sept 2026
Complete $36/mo billed annually Ticketing, Docs, and Community · Unlimited mailboxes · Advanced workflows · Advanced ticket routing · Regional data hosting helprace.com · 19 Sept 2026
Compared on help desk software
- Free plan
- No
- Shared inbox
- Yes
- SLA management
- Yes
- Help center
- Yes
- Ticket automation
- Yes
- Customer portal
- Yes
- API access
- Yes
