Helpshift vs Vivantio

Helpshift

6.5 #53 in Help desk software

About Helpshift

Vivantio

7.9 #11 in Help desk software

About Vivantio
HelpshiftVivantio
Free planNoNo
Free trialNoNo
Paid from—$49/mo
Open sourceNoNo
Platformsapiapi, self-hosted, Web
Free planNoNo
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
API accessYes—

Both are listed in Best Help Desk Software. On The Geeks Club, Vivantio scores higher on our published basis.