Matrix42 Enterprise Service Management vs osTicket
Matrix42 Enterprise Service Management
5.5 #61 in IT Knowledge Base Software
About Matrix42 Enterprise Service Management| Matrix42 Enterprise Service Management | osTicket | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | |
| Paid from | $12/mo | |
| Platforms | Android, iOS, Web | api, self-hosted, Web |
| Free plan | No | Yes |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Customer portal | Yes | |
| API access | Yes |
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