Microsoft System Center Service Manager vs SysAid

Microsoft System Center Service Manager

5.7 #39 in IT Problem Management Software

About Microsoft System Center Service Manager

SysAid

6.7 #32 in IT Knowledge Base Software

About SysAid
Microsoft System Center Service ManagerSysAid
Free planNoNo
Free trialYes
Paid from$1,455/mo$89/mo
PlatformsWindowsAndroid, api, iOS, self-hosted, Web
Free planNoNo
Root-cause analysisYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionsself-hosted
SLA managementYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes
Paid from89 /mo

Listed together in Best IT Problem Management SoftwareBest IT Service Catalog Software