Mint Service Desk vs TechExcel ProjectOne ALM

Mint Service Desk

5.4 #40 in IT Problem Management Software

About Mint Service Desk

TechExcel ProjectOne ALM

7.1 #6 in IT Problem Management Software

About TechExcel ProjectOne ALM
Mint Service DeskTechExcel ProjectOne ALM
Free planNo
Free trialYes
Paid from$10/mo
PlatformsWebAndroid, iOS, self-hosted, Web, Windows
Free planNoNo
Workaround trackingYesYes
Paid from20 /user/mo
Root-cause analysisYes
Known-error databaseYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionshybrid
Requirements managementYes
Test managementYes
Release managementYes
TraceabilityYes
Delivery methodologiesconfigurable

Listed together in Best IT Problem Management Software