Mint Service Desk vs Xurrent IMR

Mint Service Desk

6.7 #18 in IT Problem Management Software

About Mint Service Desk

Xurrent IMR

6.8 #18 in IT Change Management Software

About Xurrent IMR
Mint Service DeskXurrent IMR
Free planNoNo
Free trialYesYes
Paid from$5/mo$6/mo
Platformsapi, Linux, self-hosted, WebAndroid, api, iOS, Web
Free planNoNo
Workaround trackingYes
Paid from5 /user/mo
Escalation policiesYes
Post-incident reviewsYes
Status pagesYes
Mobile appsYes
Audit logsYes
Incident retention12 days

Listed together in Best IT Problem Management Software