OpsYnt ITSM vs Xurrent IMR

OpsYnt ITSM

6.8 #12 in IT Problem Management Software

About OpsYnt ITSM

Xurrent IMR

6.8 #17 in IT Change Management Software

About Xurrent IMR
OpsYnt ITSMXurrent IMR
Free planNoNo
Free trialYesYes
Paid from$49/mo$6/mo
PlatformsAndroid, api, iOS, self-hosted, WebAndroid, api, iOS, Web
Free planNoNo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionscloud
Paid from5 /user/mo
Escalation policiesYes
Post-incident reviewsYes
Status pagesYes
Mobile appsYes
Audit logsYes
Incident retention12 days

Listed together in Best IT Problem Management Software