Vivantio vs Vtiger Help Desk

Vivantio

7.9 #11 in Help desk software

About Vivantio

Vtiger Help Desk

9.2 #1 in Help desk software

About Vtiger Help Desk
VivantioVtiger Help Desk
Free planNoYes
Free trialNoYes
Paid from$49/mo$12/mo
Open sourceNoNo
Platformsapi, self-hosted, WebAndroid, api, iOS
Free planNoYes
Paid from—$12/user/mo
Shared inbox—Yes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes
Included agent seats—10

Both are listed in Best Help Desk Software. On The Geeks Club, Vtiger Help Desk scores higher on our published basis.