Agile CRM combines sales enablement, marketing automation, and customer service in a single CRM platform. Sales tools cover contacts and deals, lead scoring, appointment scheduling, telephony, and reporting. Marketing capabilities include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service features include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support contact management, campaign sending, and calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs 0.00 USD per free and allows up to 10 users and 1,000 contacts and companies. Starter costs 8.99 USD per month and includes 5,000 API calls per day; higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its product as an integrated sales and marketing solution for small and medium-sized businesses.
Who it is for
Agile CRM is aimed at small and medium-sized businesses seeking sales, marketing, and customer-service functions together. Its mobile apps and developer tools may also suit teams managing campaigns or integrations across devices and systems.
What is good
- Combines sales, marketing, and service capabilities
- Free plan allows up to 10 users
- Android and iOS apps are available
- Developer resources include APIs and webhooks
What to know first
- Free plan caps contacts and companies at 1,000
- API call limits vary by plan
- Privacy policy is marked effective up to May 24, 2018
Verdict
Agile CRM covers sales, marketing, and helpdesk work in one platform, with a free tier and paid plans starting at 8.99 USD per month. Its contact and API limits vary by plan, and its stated privacy policy date is old.
Agile CRM plans and pricing
All plansCompared on CRM software
- Free plan
- Yes
- Visual sales pipeline
- Yes
- Email sync
- Yes
- Marketing automation
- Yes
- Mobile app
- Yes




