Amex GBT Neo combines business travel booking and expense management, with bookings automatically feeding into Neo expense. Organizations can configure it for complex or changing needs and travel policies. Its desktop and mobile booking experience offers itinerary recommendations based on traveler preferences and booking history, which travelers can modify. Expense tools capture and categorize receipts, calculate allowances and reimbursable amounts, detect duplicate expenses, and prompt users to correct noncompliant items before submission. Neo integrates with supplier ecosystems, analytics, corporate payment methods, travel policies, user profiles, and single sign-on, and it can sync with enterprise resource planning systems. The linked Amex GBT Mobile app is available for iOS and Android. Amex GBT says travel counselors are available for chat 24/7, with in-app assistance and handoff to a counselor. Pricing is on request and may use a flat fee, pay-as-you-book, subscription, or custom terms depending on company needs. Availability may vary by location.
Who it is for
Neo suits complex businesses seeking unified travel and expense management alongside specialized business travel services. Organizations should check availability for their location and request a demo to assess fit.
What is good
- Bookings feed automatically into the expense workflow.
- Travel policies can be configured for organizational needs.
- Expense tools capture receipts and calculate reimbursements.
- ERP synchronization is supported.
- Travel counselor chat is available 24/7.
What to know first
- Pricing depends on company needs and is available on request.
- Availability may vary by location.
Verdict
Neo connects travel bookings with expense workflows and adds policy controls, receipt handling, and traveler support. Businesses should confirm regional availability and discuss pricing and fit with Amex GBT.
Amex GBT Neo plans and pricing
All plansCompared on travel and expense management software
- Travel booking
- Yes
- Expense reporting
- Yes
- Travel policy controls
- Yes
- Receipt capture
- Yes
- Reimbursement workflow
- Yes
- Corporate card support
- Yes
