Amotions AI provides private coaching during customer conversations, roleplay practice before calls and post-call scorecards and feedback. During live conversations, it can suggest discovery questions, objection responses, technical answers and next steps on the user's screen. Teams can tailor that guidance with their playbooks, product knowledge, objections and talk tracks. Zoom and Salesforce are listed as native connectors; other meeting and call workflows use a desktop app, browser overlay or upload options. Amotions says it does not join meetings as a participant. Salesforce writeback creates Tasks, but full transcripts and rubric scorecard breakdowns are not pushed into the CRM, and Salesforce sync into Amotions is manual. The Basic plan is free; paid plans start at $49/user/mo, and there is no free trial. Real-time coaching is not available through a mobile-phone app, though phone or dialer calls can use a computer workflow with speaker audio. The company says it does not publish a SOC 2 report, ISO 27001 certificate or public HIPAA attestation. It targets customer-facing sales and service teams, including insurance, real estate, mortgage, healthcare, dental, solar and contact-center teams.
Who it is for
Amotions AI is aimed at customer-facing sales and service teams that want coaching during conversations and practice before calls. The listed audiences include teams in insurance, real estate, healthcare, solar and contact centers.
What is good
- Suggests questions, objection responses and next steps live.
- Teams can tailor coaching with their playbooks.
- Includes AI roleplay and post-call scorecards.
- Basic plan is free.
- Customer transcripts and audio uploads are not used to train third-party foundation models.
What to know first
- No free trial is available.
- Real-time coaching is not available as a mobile-phone app.
- Salesforce sync into Amotions is manual.
- The company does not publish SOC 2, ISO 27001 or public HIPAA credentials.
Verdict
Amotions AI combines live guidance, call practice and post-call feedback for customer-facing teams. Consider the mobile coaching limit, Salesforce data handling and the company's stated lack of public compliance attestations when assessing fit.
Amotions AI plans and pricing
All plansCompared on AI sales call analysis software
- Free plan
- Yes
- Paid from
- $49/user/mo
- Call transcription
- Yes
- Objection detection
- Yes
- Coaching scorecards
- Yes
- Next-step extraction
- Yes
- CRM synchronization
- Yes
