BPAI

6.5easy start · #22of 33
in WhatsApp Customer Service Software

Free to practise onno
Free trialyes
Well documentedyes
Runs where you workno

Runs on api, Web. Paid plans from ₹1,999/mo.

BPAI is ranked #22 of 33 in WhatsApp customer service software on The Geeks Club. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at ₹1,999/mo.

BPAI plans and pricing

All plans

Starter ₹1,999/mo Per business workspace per month; first 3 months free after business approval and workspace activation. 1 website · Up to 3 team members · 2 connected inboxes · 1,000 AI responses/month · 30-day conversation history · Standard support bpai.in · 8 Oct 2026

Growth ₹4,999/mo Per business workspace per month; first 3 months free after business approval and workspace activation. Up to 3 websites · Up to 10 team members · 5 connected inboxes · 5,000 AI responses/month · 6-month conversation history · Priority support bpai.in · 8 Oct 2026

Scale Custom scope and pricing agreed. Custom websites and team size · Custom inboxes and AI capacity · Agreed conversation history · Custom integration and rollout planning bpai.in · 8 Oct 2026

Compared on WhatsApp customer service software

Free plan: No
Shared inbox: Yes
Conversation routing: manual
Included agent seats: 3 agents
Conversation retention: 30 days
Team collaboration: Yes
WhatsApp templates: Yes

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The record

Purpose: BPAI combines customer conversations, AI assistance, team ownership and configured business actions in a support-operations layer that works with an existing CRM or business system.
AI and human control: Teams can use automatic AI replies, Review mode, or human takeover with conversation context.
Inbox channels: BPAI supports configured web chat, WhatsApp, email and other supported inbox connections; channel setup may require provider accounts, permissions and configuration.
Integrations: BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension.
CRM and actions: Configured tools, CRM links and approved actions can support leads, tickets, bookings, forms and business-specific follow-up, subject to connected systems.
AI usage limit: Starter includes 1,000 and Growth includes 5,000 AI responses per month, shared across workspace inboxes and team members; unused responses do not roll over.
Third-party charges: WhatsApp/Meta, messaging-provider and other third-party charges are separate, including during the free period.
Security: BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls.
Support: Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately.
Intended customers: BPAI says it currently focuses on growing Indian service businesses, beginning with property, hospitality, facility services and education workflows.
Maker: BPAI is built by BrightPath Technology and Services Pvt Ltd in Bengaluru.
Free offer conditions: The three-month offer requires business approval, starts at first workspace activation, and does not automatically convert to paid service.
Headquarters: HSR Layout, Bengaluru, Karnataka, India
Price from: ₹1,999/mo

Where it ranks on The Geeks Club

Best WhatsApp Customer Service Software in 2026#22 of 33

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Sources

bpai.in· checked 8 Oct 2026
bpai.in/pricing· checked 8 Oct 2026
bpai.in/integrations· checked 8 Oct 2026
bpai.in/security· checked 8 Oct 2026
bpai.in/about· checked 8 Oct 2026