ClubQ Restaurant CRM combines point-of-sale, menu, guest, loyalty, campaign, and analytics tools for food and beverage businesses. Its POS handles orders, modifiers, and tables, while menu management updates prices, availability, and combinations across channels. Guests can view QR menus with images, allergen details, and live availability without installing an app, then split and pay bills from their phones. The CRM records visit frequency, spending patterns, favourite items, and churn risk. Loyalty tools support configurable points, tiers, and rewards; automated campaigns can respond to guest signals with win-back, birthday, and milestone messages. Other tools include demand forecasting, staff scheduling, upsell recommendations, and menu margin and price optimisation. Dashboards cover revenue, hourly sales, popular items, loyalty activity, and campaign results. Plans start at $99/mo, and each plan includes a 30-day trial without a credit card. The site states a 98% platform uptime SLA.
Who it is for
It suits cafés, restaurants, multi-location groups, hotel food and beverage operations, and franchises that want POS and guest engagement tools together. The listed plans range from one POS terminal to unlimited terminals and multi-location management.
What is good
- POS handles orders, modifiers, and tables.
- QR menus show allergens and live availability.
- Guest profiles include visit and spend patterns.
- Campaign dashboards report opens and redemptions.
- 30-day trial requires no credit card.
What to know first
- Starter excludes Scan & Pay and white label app.
- Starter is limited to one POS terminal.
- Pricing starts at $99/mo.
Verdict
ClubQ brings restaurant operations and guest marketing into one platform, with plan capabilities expanding from a single POS terminal to multi-location management. Check the plan limits and included features against your locations and workflows before choosing.
ClubQ Restaurant CRM plans and pricing
All plansCompared on restaurant CRM software
- Free plan
- No
- Paid from
- $99/mo
- Guest profiles
- Yes
- Visit history
- Yes
- Guest segmentation
- Yes
- Communication channels
- other
- POS integration
- Yes
