Cogsdale CSM Utility Billing

5.9easy start · #17 of 28
in Utility Billing Software

Free to practise onnot on record
Free trialnot on record
Well documentednot on record
Runs where you worknot on record

Runs on Android, iOS.

Cogsdale CSM Utility Billing is ranked #17 of 28 in utility billing software on The Geeks Club. It runs on Android, iOS.

Cogsdale CSM Utility Billing plans and pricing

All plans

Cogsdale CSM Utility Billing Not published Pricing not stated; book a demo cogsdale.com · 8 Oct 2026

Compared on utility billing software

Utility types: electric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone, cable
Billing model: mixed
Rate management: Yes
Meter data import: Yes
Payment processing: Yes
Customer account portal: Yes

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The record

Purpose: Cogsdale CSM provides convergent billing for utility services including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable.
Customer service tools: The product includes consolidated customer and premise information, activity history, payment arrangements, customer information reports, document management, and data security and compliance capabilities.
Billing: CSM supports flexible rates, unlimited routes, multiple billing plans, and complex bills for multiple services.
Net metering: CSM calculates net energy consumption and supports bill credits or rebates, multiple time-of-use rates, and multiple net meter types.
Payment security: Cogsdale describes its payment processing capabilities as PCI-compliant and says standard real-time APIs support integration with payment channels.
Collections: Collections tools cover overdue and delinquent payments, payment arrangements and extensions, collection agency exports, and bad debt or write-offs.
Customer communications: CSM supports customer communications by email, SMS, and electronic copies, including bills and collection or payment arrangement notifications.
Meter data: The add-on MeterSense Meter Data Management system integrates with leading AMI systems to manage and interpret smart meter data.
Integrations: Cogsdale says it uses web services for automated integrations and identifies AMI, MDM, mobile apps, IVR, permits, and city management as complementary solution areas.
API: Cogsdale's API is described as RESTful, using tokenized security and JSON, with endpoints for account and customer management, payments, charges, deposits, and service orders.
Cloud hosting: Cogsdale offers managed cloud hosting with a stated 99.9%+ uptime guarantee, daily backup and restore to a secondary location, and a Tier 3+ data center facility.
SaaS delivery: Cogsdale describes its SaaS service as running on Microsoft Azure with geo-redundancy, security, and support for installation, upgrades, and maintenance.
Support: Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems.
Intended customers: Cogsdale describes its solutions as serving utilities, local government agencies and municipalities, and investor-owned companies.

Where it ranks on The Geeks Club

Best Utility Billing Software in 2026#17 of 28

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Sources

cogsdale.com/csm-utility-billing· checked 8 Oct 2026
cogsdale.com/csm-utility-billing/csm· checked 8 Oct 2026
cogsdale.com/about-us/our-partners· checked 8 Oct 2026
cogsdale.com/api· checked 8 Oct 2026
cogsdale.com/managed-services/cloud-hosting· checked 8 Oct 2026
cogsdale.com/saas-security· checked 8 Oct 2026
cogsdale.com/professional-services/technical-support· checked 8 Oct 2026
cogsdale.com/about-us· checked 8 Oct 2026