CUSI Utility Billing

6.4easy start · #7 of 28
in Utility Billing Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on Web, Windows.

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CUSI Utility Billing is ranked #7 of 28 in utility billing software on The Geeks Club. It runs on Web, Windows.

CUSI Utility Billing plans and pricing

All plans

Utility Billing (UB4 or UMS) Not published UB4 hosted · UMS on-premise · request a demo cusi.com · 30 Sept 2026

Compared on utility billing software

Utility types: Water, sewer, electricity, natural gas, storm water, refuse, and other utility services
Rate management: Yes
Meter data import: Yes
Payment processing: Yes
Autopay: Yes
Customer account portal: Yes

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The record

Purpose: CUSI provides utility billing and customer information software for utilities.
Billing options: CUSI offers UMS as an on-premise option and UB4 as a hosted application.
Browser access: UB4 is a hosted browser-based application accessible from anywhere with an internet connection.
Billing features: UMS supports customer management, services and devices, work orders, billing schedules, payments, and reporting.
Report writer: UB4 includes a report writer for creating and saving custom reports and dashboards.
Customer portal: CWP lets customers view usage and payment history, pay bills, register for services, and configure communication preferences.
Meter reading: MMRS lets users read meters from modern internet-enabled devices and wirelessly upload readings to CUSI billing applications.
Integrations: CUSI lists more than 100 integrations across work management, accounting, identity verification, metering, and print systems.
APIs: CUSI supports custom integrations and APIs for utility requirements.
Security: CUSI states that its products use latest encryption standards, follow NIST guidelines, and are PCI, FIPS, and SOC 2 attested.
SOC 2: CUSI announced completion of a SOC 2 Type II audit covering security, availability, processing integrity, confidentiality, and privacy.
Support: CUSI offers phone, email, and online chat support and reports a 60-minute average response time.
Customer scale: CUSI reports serving more than 1,150 utilities and managing more than 4.2 million monthly bills.
Industries: UMS supports services including water, sewer, electricity, natural gas, storm water, and refuse.

Where it ranks on The Geeks Club

Best Utility Billing Software in 2026#7 of 28

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Sources

cusi.com· checked 30 Sept 2026
cusi.com/software/· checked 30 Sept 2026
cusi.com/ub4/· checked 30 Sept 2026
docs.cusi.com/user-guide/6.7/UMS%20Overview.html· checked 30 Sept 2026
cusi.com/cwp/· checked 30 Sept 2026
cusi.com/mmrs/· checked 30 Sept 2026
cusi.com/integrations/· checked 30 Sept 2026
cusi.com/cusi-officially-become-soc-2-type-ii-co· checked 30 Sept 2026
cusi.com/contact/· checked 30 Sept 2026