eCareCRM

6.6easy start · #5 of 22
in Healthcare CRM Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web. Paid plans from $499/mo.

eCareCRM is ranked #5 of 22 in healthcare CRM software on The Geeks Club. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $499/mo.

eCareCRM plans and pricing

All plans

Starter $499/mo monthly billing Small practices and pilot deployments · core features · email support · standard integrations · unlimited users ecarecrm.com · 30 Sept 2026

Growth $1,499/mo Mid-sized organizations · advanced reporting · custom integrations · priority support · dedicated implementation manager · unlimited users ecarecrm.com · 30 Sept 2026

Enterprise Not published Custom-quoted Health systems and multi-state networks · SSO · custom SLAs · HITRUST attestation · white-glove implementation · unlimited users ecarecrm.com · 30 Sept 2026

Compared on healthcare CRM software

Free plan: No
Referral management: Yes
Patient relationships: Yes
Provider relationships: Yes
HIPAA support: Yes
Workflow automation: Yes

Best eCareCRM alternatives

See all 20

Zoho CRM 0 of 4 in the starter kit Lesson 17.9 FrontDesk 0 of 4 in the starter kit Lesson 27.3 Pega CRM 0 of 4 in the starter kit Lesson 36.8 Salesforce Health Cloud 0 of 4 in the starter kit Lesson 46.7 Salesforce Life Sciences Cloud 0 of 4 in the starter kit Lesson 66.6 ZynReach Healthcare CRM 0 of 4 in the starter kit Lesson 76.5

The record

Product: eCareCRM is a healthcare CRM for managing patient engagement, referrals, intake, communication, scheduling coordination, and operational workflows.
Lead intake: It captures inquiries from web forms, calls, chats, referrals, and campaigns, and routes them by team, location, or specialty.
Communications: Its unified patient communication timeline includes SMS, email, voice, web chat, and voicemail.
Automation: It supports personalized patient journeys for recalls, appointment preparation, post-visit follow-ups, and re-engagement.
Reputation: The platform can automate review requests, route negative feedback privately, and monitor ratings across review platforms.
Reporting: Its analytics track patient acquisition, campaign ROI, cost per acquisition, intake drop-offs, and provider or location performance.
Integrations: The site lists EHR and business systems including Epic, athenahealth, MEDITECH, Salesforce, Zoho CRM, and others, and describes real-time HL7 and FHIR integrations.
Security: The security page states that eCareCRM uses AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and multi-factor authentication for admin roles.
Compliance: The maker says every customer receives a signed HIPAA Business Associate Agreement and that SOC 2 Type II is audited annually; it describes HITRUST CSF v11 certification as in progress.
Data handling: The maker says it does not train AI models on customer PHI without explicit consent and that customers can export their data in FHIR or CSV formats.
Support and onboarding: Every plan includes US-based phone and email support and free data migration; the pricing page gives a 6 to 8 week go-live timeline.
Intended customers: The site describes eCareCRM as built for healthcare organizations, with specialty workflows including behavioral health, ABA therapy, fertility and OB/GYN, and home care.
Trial: The maker offers a 30-day trial with full platform access and says no credit card is required.
Headquarters: Peachtree Corners, Georgia, United States
Price from: $499/mo

Where it ranks on The Geeks Club

Best Healthcare CRM Software in 2026#5 of 22

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Sources

ecarecrm.com· checked 30 Sept 2026
ecarecrm.com/security/· checked 30 Sept 2026
ecarecrm.com/pricing/· checked 30 Sept 2026