ECI Homebuilder Sales

Pricing on request

What the maker publishes

Adoption

Builders can adopt the suite in stages, starting with modules such as CRM and lead management or virtual tours and lot maps. source

Buyer feedback

AvidCX collects feedback at buyer journey milestones and uses AI-powered sentiment analysis to highlight trends and potential issues. source

Cloud access

LotVue is described as a cloud-based lot inventory management system with interactive map-based views. source

Company history

ECI says it began its journey as OfficeSupplies.com in 1999 before shifting its focus to business management software and ERP. source

Follow-up

Automated personalized emails and texts help sales teams follow up with prospects throughout the buyer journey. source

Headquarters

Westlake, Texas source

Integrations

ECI says the suite connects with websites, ERPs, email, calendars, design studio tools, and marketing platforms; LotVue names MarkSystems, Lasso CRM, and Insearch integrations. source

Lead management

It centralizes leads from websites, digital ads, listing portals, signage, and walk-ins, with automatic routing and assignment. source

Lot maps

Interactive maps show real-time lot availability, pricing, floor plans, and elevations, replacing static PDFs with filterable inventory. source

Product

The Sales Suite combines a homebuilder CRM, interactive lot maps, virtual tours, and customer experience tools to help builders attract, qualify, and convert buyers. source

Support

ECI says customers receive guided onboarding, role-based training, and ongoing support tailored to homebuilder sales operations. source

Virtual tours and selections

Insearch provides interactive 3D tours and visualizers, while its online design center supports option selection and real-time pricing for MarkSystems users. source

Who it serves

The suite is designed for production, semi-custom, multifamily, build-to-rent, manufactured, and custom homebuilders, and supports OSCs, onsite agents, marketing teams, sales leaders, and design center staff. source

Zillow reviews

ECI says the Sales Suite can automatically syndicate verified homebuyer reviews directly to Zillow. source

Checked against the maker's pages on 4 Oct 2026.