eksis

6.8easy start · #12of 34
in Social Customer Service Software

Free to practise onyes
Free trialno
Well documentedyes
Runs where you workno

Runs on api, Web. Paid plans from $4/mo.

eksis is ranked #12 of 34 in social customer service software on The Geeks Club. It runs on API, Web. There is a free plan. Paid plans start at $4/mo.

eksis plans and pricing

All plans

Free Free 1 workspace · 1 social account · 1 team seat · 15 scheduled posts/month · 7 days inbox history · 1 active automation · 1 GB storage · no X publishing, analytics, or approval flow eksis.io · 8 Oct 2026

Starter $4/mo Monthly; annual billing is also offered, but no annual price is shown on the page. 1 workspace · 20 social accounts · 2 team seats · unlimited scheduled posts · 15 X credits/month · 30 days inbox history · 10 GB storage · full analytics · internal approvals eksis.io · 8 Oct 2026

Premium $15/mo Monthly; annual billing is also offered, but no annual price is shown on the page. 3 workspaces · 75 social accounts · 10 team seats · unlimited scheduled posts · 100 X credits/month · 90 days inbox history · 50 GB storage · full analytics · internal approvals eksis.io · 8 Oct 2026

Agency $39/mo Monthly; annual billing is also offered, but no annual price is shown on the page. 10 workspaces · 200 social accounts · 30 team seats · unlimited scheduled posts · 300 X credits/month · 365 days inbox history · 200 GB storage · full analytics and client reports · approvals and client links eksis.io · 8 Oct 2026

Compared on social customer service software

Free plan: Yes
Social accounts: 20
Unified social inbox: Yes
Comment management: Yes
Reply automation: Yes

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The record

Purpose: eksis is a social media control panel for creators, small businesses, and agencies to publish, engage, and automate social accounts.
Scheduling: A shared composer and calendar let users schedule posts across connected accounts and adapt posts to each platform's rules.
Unified inbox: Comments and direct messages from connected accounts can be handled from one inbox where the platform makes those actions available.
Automation: Rules can automatically reply to messages, and the homepage describes keyword-triggered public replies and direct messages with per-person limits and quiet hours.
Integrations: The integrations page lists 12 platforms: Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community.
Integration limits: TikTok comments and messages remain in its app, and LinkedIn engagement handling depends on LinkedIn granting its Community Management API access.
API and MCP: The REST API is included on paid plans, while the MCP server is available on every plan, including Free.
AI writing: AI writing help can draft captions, change their tone or length, suggest hashtags, and draft inbox replies.
Analytics and approvals: Full analytics and internal approvals are included from Starter; Free has neither, while Agency includes client reports and client links.
Security: The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS.
Data practices: eksis says it does not sell data or use comment, message, or user-created content to train AI models.
Support: Support is by email in English or Bahasa Indonesia, with replies within two business days; vulnerability reports receive a response within one business day.
Product limits: A plain X post uses 1 credit and a post with a link uses 13; additional credits can be purchased, and purchased credits do not expire.
Headquarters: Kabupaten Bogor, Indonesia
Price from: $4/mo

Where it ranks on The Geeks Club

Best Social Customer Service Software in 2026#12 of 34

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Sources

eksis.io/privacy· checked 8 Oct 2026
eksis.io/features· checked 8 Oct 2026
eksis.io· checked 8 Oct 2026
eksis.io/integrations· checked 8 Oct 2026
eksis.io/pricing· checked 8 Oct 2026
eksis.io/support· checked 8 Oct 2026