Best Social Customer Service Software in 2026
Updated
When customers reach out through social channels, software can help teams organize comments, assign work, and manage replies. Compare Sendiee Teambox, Mixdesk, and Soclo on unified social inbox, social accounts, comment management, and team assignment. Reply automation is another capability to consider in light of how your team responds to incoming messages. Check mobile app availability, free plans, and paid-from prices when weighing access and cost.
34ranked
8free plans on this page
$1.83/molowest paid tier
10 Oct 2026last checked
Social Customer Service Software, ranked on how quickly a newcomer can get going.16 of 16 products with recorded free access can be tried for free.
- 1 Sendiee TeamboxPaid from $1.83/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 2 MixdeskPaid from $49/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 3 SocloPaid from $7.99/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 4 ViralDashboardPaid from $19/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 5 Desku AI Chatbot BuilderPaid from $39/mo
- Free to practise on: yes
- Well documented: yes
- Runs where you work: yes
- 6 TrengoPaid from €299/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 7 AmmarAI Smart InboxPaid from $9.99/mo
- Free to practise on: yes
- Well documented: yes
- Runs where you work: no
- 8 UpcelliaPaid from $19/mo
- Free to practise on: yes
- Free trial: no
- Well documented: yes
- Runs where you work: yes
- 9 Respond.ioPaid from $79/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 10 Chattrik Omni ChannelPaid from $14.99/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 11 DeskeroPaid from $9/mo
- Free to practise on: yes
- Well documented: yes
- Runs where you work: no
- 12 eksisPaid from $4/mo
- Free to practise on: yes
- Free trial: no
- Well documented: yes
- Runs where you work: no
- 13 Pancake
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 14 SleekFlowPaid from $49/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 15 DelightChatPaid from $29/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 16 JuphyPaid from $19/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 17 Superplural Omni
- Well documented: yes
- Runs where you work: yes
- 18 Medal Social InboxPaid from $129/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: yes
- 19 Meridian
- Well documented: yes
- Runs where you work: no
- 20 Suppogate
- Well documented: yes
- Runs where you work: no
- 21 Brandwatch Listen
- Well documented: yes
- Runs where you work: no
- 22 EmplifiPaid from $1,249/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 23 Omni Chat Stack
- Well documented: yes
- Runs where you work: no
- 24 Verint Social
- Well documented: yes
- Runs where you work: no
- 25 ConvoHub
- Well documented: yes
- Runs where you work: no
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Social accounts | Unified social inbox |
|---|---|---|---|---|---|---|---|---|
| 1 | Sendiee Teambox | 8.1 | Free plan | $1.83/mo | Yes | 2 | Yes | |
| 2 | Mixdesk | 7.9 | Free plan | $49/mo | Yes | 10 | Yes | |
| 3 | Soclo | 7.9 | Free plan | $7.99/mo | Yes | Yes | ||
| 4 | ViralDashboard | 7.7 | $19/mo | Yes | ||||
| 5 | Desku AI Chatbot Builder | 7.2 | Free plan | $39/mo | Yes | Yes | ||
| 6 | Trengo | 7.2 | No | €299/mo | No | |||
| 7 | AmmarAI Smart Inbox | 7.0 | Free plan | $9.99/mo | Yes | Yes | ||
| 8 | Upcellia | 7.0 | Free plan | $19/mo | Yes | 2 | Yes | |
| 9 | Respond.io | 6.9 | No | $79/mo | No | |||
| 10 | Chattrik Omni Channel | 6.8 | No | $14.99/mo | No | 9.99 /user/mo | 2 | Yes |
| 11 | Deskero | 6.8 | Free plan | $9/mo | Yes | |||
| 12 | eksis | 6.8 | Free plan | $4/mo | Yes | 20 | Yes | |
| 13 | Pancake | 6.8 | No | 1 | Yes | |||
| 14 | SleekFlow | 6.8 | No | $49/mo | No | |||
| 15 | DelightChat | 6.7 | No | $29/mo | No | |||
| 16 | Juphy | 6.5 | No | $19/mo | No | |||
| 17 | Superplural Omni | 6.5 | Yes | |||||
| 18 | Medal Social Inbox | 6.3 | No | $129/mo | No | 13 | Yes | |
| 19 | Meridian | 6.3 | Yes | |||||
| 20 | Suppogate | 6.3 | Yes | |||||
| 21 | Brandwatch Listen | 6.2 | Yes | |||||
| 22 | Emplifi | 6.2 | No | $1,249/mo | No | |||
| 23 | Omni Chat Stack | 6.2 | Yes | 3 | Yes | |||
| 24 | Verint Social | 6.2 | Yes | |||||
| 25 | ConvoHub | 6.1 | Yes | Yes |
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