ESI Employee Assistance Group

ESI Employee Assistance Group is ranked #5 of 21 in employee assistance program software on The Geeks Club. It runs on Android, iOS, Web. There is no free plan.

ESI Employee Assistance Group plans and pricing

All plans

TotalCare EAP Not published request a quote · employer-paid benefit theeap.com · 30 Sept 2026

Public Safety EAP Not published request a quote · tailored for public safety employees theeap.com · 30 Sept 2026

Educators’ EAP Not published request a quote · tailored for K-12 schools theeap.com · 30 Sept 2026

Higher Ed EAP Not published request a quote · tailored for college and university staff theeap.com · 30 Sept 2026

HealthCare EAP Not published request a quote · tailored for healthcare employees theeap.com · 30 Sept 2026

Union AP Not published request a quote · tailored for union employees theeap.com · 30 Sept 2026

Compared on employee assistance program software

Free plan: No
Confidential counseling: Yes
Financial and legal help: Yes
Work-life support: Yes
Crisis support: Yes
Employee access channels: phone, online request form, text, voice, video messaging, telehealth, local in-person counseling

Best ESI Employee Assistance Group alternatives

See all 12

6.7 Optum Global EAP

6.7 PAM Wellbeing

6.5 Acentra Health Employee Assistance Program

6.5 TELUS Health EAP

6.3 Spectrum.Life EAP+ £0.25/mo

6.1 Health Assured Wisdom Wellbeing £1.30/mo

ESI Employee Assistance Group

What it does: ESI EAP is a comprehensive employee benefit program addressing emotional and mental health, personal development, and professional development.
Core benefits: The program combines counseling and work-life benefits with one-to-one coaching, thousands of training courses, wellness benefits, and self-help resources.
Counseling access: Master’s- and PhD-level counselors answer employee calls directly, perform triage, provide in-the-moment counseling, and make referrals when appropriate.
Counseling modalities: ESI maintains a counselor network across the United States and Canada offering in-person sessions, telehealth therapy, and messaging therapy by text, voice, and video.
Training library: Members receive 24/7 on-demand access to thousands of training courses, certificates, videos, webinars, microlearning, and multipart courses, with new trainings added monthly.
Self-help resources: The member website provides private access to thousands of self-help articles, assessments, videos, webinars, and information resources.
Talkspace integration: Members have access to the Talkspace Go Therapy App with more than 400 self-guided and interactive courses and anonymous weekly therapist-led classes.
Mobile app: The ESI mobile app gives members access to online information resources 24 hours a day, seven days a week, with links to Apple App Store and Google Play Store versions.
Confidentiality: ESI says individual use is confidential and that personal information, including names, is not shared without written permission, subject to legal safety exceptions.
Privacy limitation: Training is educational rather than private health information, and employers may access participation reports for trainings.
Eligibility: Services are available to employees, family members residing in their homes, and dependents up to age 26.
Availability and support: Services are available 24/7 by phone at 1-800-252-4555 and through a password-protected online member site; website issues can be submitted through the contact form.
Not covered: Examples of exclusions include actions against an employer, court-ordered evaluations or cases, ADHD psychological evaluations, treatment programs, and fitness-for-duty evaluations.
Employer reporting: Employers with 25 or more employees receive aggregate utilization reports showing overall usage and service types without individual identities.

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Where it ranks on The Geeks Club

Best Employee Assistance Program Software in 2026#5 of 21

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Sources

theeap.com/faqs· checked 30 Sept 2026
theeap.com/about-us/eap-clinical-counseling· checked 30 Sept 2026
theeap.com/about-us/online-employee-trainings· checked 30 Sept 2026
theeap.com/app· checked 30 Sept 2026
theeap.com/privacy-security· checked 30 Sept 2026
theeap.com/about-us· checked 30 Sept 2026
theeap.com· checked 30 Sept 2026