FireFlo

From $149/mo

What the maker publishes

Audience

FireFlo describes its Enterprise plan as intended for high-volume senders and reseller programmes. source

Availability

FireFlo states a 99.9% platform uptime target and 24×7 monitoring and support on Enterprise. source

Billing

FireFlo charges monthly for platform tenancy; messaging, WhatsApp and call charges are billed by the customer's providers. source

Channels

The suite supports SMS, WhatsApp Business, Instagram Direct, Facebook Messenger and hosted voice. source

Customer requirements

Customers bring their own SMS and voice carrier, Meta accounts, numbers, sender IDs and SIP trunks. source

Data residency

Hosting and retention controls are offered to help meet regional data-protection requirements. source

Integrations

FireFlo provides REST APIs, signed webhooks and SMPP connectivity, and says CRM and helpdesk integrations can use its API and exports. source

Omnichannel inbox

The Omni Panel combines WhatsApp Business, Instagram and Messenger with broadcasts, templates, no-code automations, shared contacts, CRM and analytics. source

PBX devices

The PBX page says the service works with SIP desk phones, desktop and mobile softphones, browser WebRTC and iOS and Android mobile apps. source

PBX features

Hosted PBX includes IVR, queues, extensions, call recording, SIP trunking, softphones, desk phones and WebRTC endpoints. source

Product

FireFlo is a hosted CPaaS suite combining bulk SMS, an omnichannel inbox and a cloud phone system. source

Security

The site describes per-country opt-in tracking, automatic STOP/HELP handling, role-based access, team scoping and audit logs. source

SMS

Enterprise SMS supports bulk, transactional and OTP messages, SMPP 3.3/3.4, HTTP and REST APIs, smart routing, real-time delivery reports and TPS control. source

Checked against the maker's pages on 7 Oct 2026.