Fork Time Guest Records

Fork Time Guest Records is ranked #7 of 26 in restaurant CRM software on The Geeks Club. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $99/mo.

Fork Time Guest Records plans and pricing

All plans

Reservations $99/mo month to month online reservations · one live booking book · 400 booking-confirmation SMS/month · Walk-In Assist · live waitlist · Smart Deposits · Cancellation Recovery · guest profiles · RSVPs · no AI phone answering forktime.ai · 1 Oct 2026

AI Front of House $199/mo month to month everything in Reservations · AI voice answers, books, changes and cancels · unlimited standard restaurant calls · unlimited standard SMS and WhatsApp · concurrent calls · approved menu and restaurant knowledge · compatible AI assistant bookings forktime.ai · 1 Oct 2026

AI Front of House + Orders $299/mo month to month everything in AI Front of House · phone ordering through CloudWaitress, PushPOS or Square · unlimited standard restaurant calls and messages · no per-cover or per-booking fees · priority support forktime.ai · 1 Oct 2026

Compared on restaurant CRM software

Free plan: No
Paid from: $99/mo
Guest profiles: Yes
Visit history: Yes
Guest segmentation: No
Communication channels: email_and_sms
POS integration: Yes

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Fork Time Guest Records

What it does: Fork Time is an AI front of house and restaurant reservation system that answers guest calls and messages and handles reservations in the same live booking book.
Guest channels: It answers phone, email, SMS, WhatsApp and web chat, with conversations landing in one inbox against the same guest record.
Guest Records: Guest Records stores contact details, visit history, dietary needs, allergies, occasions, seating preferences and team notes in one record per guest.
Included database: Guest Records is included on every Fork Time plan.
Reservation system: Fork Time is its own reservation system, so reservations, deposits, waitlists, walk-in tools and guest records work without connecting another platform.
Walk-ins and cancellations: The product ranks three ways to seat a walk-in and prepares text offers to refill cancellations.
Ordering integrations: Phone ordering integrates with CloudWaitress, PushPOS and Square POS.
Payments: Card holds and deposits run through Stripe, and Fork Time says it does not take custody of guest money.
Data use: Fork Time says it does not sell personal information or use Restaurant Data to train generalised AI models.
Retention and breach notice: Call recordings are deleted 30 days after the call, and confirmed breaches affecting restaurant data are reported within 72 hours of confirmation.
Support: Fork Time lists [email protected] as its contact address.
Setup and hardware: Fork Time says setup takes roughly 30 minutes and requires no hardware.
Product limits: Fork Time says it does not provide diner discovery, gift cards, ticketed events or marketing automation.
Headquarters: Brisbane, Queensland, Australia
Price from: $99/mo

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Where it ranks on The Geeks Club

Best Restaurant CRM Software in 2026#7 of 26

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Sources

forktime.ai/about· checked 1 Oct 2026
forktime.ai/product· checked 1 Oct 2026
forktime.ai/product/guest-records· checked 1 Oct 2026
forktime.ai/integrations· checked 1 Oct 2026
forktime.ai/privacy· checked 1 Oct 2026
forktime.ai· checked 28 Sept 2026
forktime.ai/pricing· checked 1 Oct 2026