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Best Freshworks Freddy AI Agent Alternatives in 2026

Updated

20 platforms from AI customer service agents ranked against Freshworks Freddy AI Agent on the same published basis.

  1. 1
    Voiceflow Free trial AndroidapiiOSWeb 7.6
    Freshworks Freddy AI Agent vs Voiceflow
  2. 2
    Webex App Free plan AndroidiOSMacWebWin Free7.5
    Freshworks Freddy AI Agent vs Webex App
  3. 3
    Gorgias Free trial AndroidapiextensioniOSWeb 7.2
    Freshworks Freddy AI Agent vs Gorgias
  4. 4
    Stept Free plan apiextensionLinuxMacself-hosted $19/mo7.2
    Freshworks Freddy AI Agent vs Stept
  5. 5
    Agentforce Vibes Free plan WebiOSAndroid $125/mo7.0
    Freshworks Freddy AI Agent vs Agentforce Vibes
  6. 6
    Enjo AI Support Agent Free plan self-hostedWeb $95/mo7.0
    Freshworks Freddy AI Agent vs Enjo AI Support Agent
  7. 7
    Freshdesk Free plan api $19/mo7.0
    Freshworks Freddy AI Agent vs Freshdesk
  8. 8
    Intercom Free trial AndroidiOSWeb $19/mo7.0
    Freshworks Freddy AI Agent vs Intercom
  9. 9
    Klaviyo Free plan Web Free7.0
    Freshworks Freddy AI Agent vs Klaviyo
  10. 10
    Pega CRM Free trial Web 7.0
    Freshworks Freddy AI Agent vs Pega CRM
  11. 11
    Kore.ai Free trial apiself-hostedWeb 6.9
    Freshworks Freddy AI Agent vs Kore.ai
  12. 12
    Yellow.ai Free plan WebiOSAndroid Free6.9
    Freshworks Freddy AI Agent vs Yellow.ai
  13. 13
    ChatterMate Free plan Web $19/mo6.8
    Freshworks Freddy AI Agent vs ChatterMate
  14. 14
    Dalo Free plan Web $10/mo6.8
    Freshworks Freddy AI Agent vs Dalo
  15. 15
    Osewa Free trial AndroidapiiOSWeb $59/mo6.7
    Freshworks Freddy AI Agent vs Osewa
  16. 16
    REP AI Free trial Web 6.7
    Freshworks Freddy AI Agent vs REP AI
  17. 17
    Weav Free plan Web $29/mo6.7
    Freshworks Freddy AI Agent vs Weav
  18. 18
    Inbenta Free trial apiWeb 6.5
    Freshworks Freddy AI Agent vs Inbenta
  19. 19
    Kustomer AndroidapiiOSWeb 6.5
    Freshworks Freddy AI Agent vs Kustomer
  20. 20
    OpenServe Web 6.5
    Freshworks Freddy AI Agent vs OpenServe

Freshworks Freddy AI Agent alternatives compared

#PlatformScoreFree planFromRuns on
1Voiceflow7.6Android, API, iOS, Web
2Webex App7.5Free planFreeAndroid, iOS, Mac, Web, Windows
3Gorgias7.2Android, API, Browser, iOS, Web
4Stept7.2Free plan$19/moAPI, Browser, Linux, Mac, self-hosted, Web, Windows
5Agentforce Vibes7.0Free plan$125/moWeb, iOS, Android
6Enjo AI Support Agent7.0Free plan$95/moself-hosted, Web
7Freshdesk7.0Free plan$19/moAPI
8Intercom7.0No$19/moAndroid, iOS, Web
9Klaviyo7.0Free planFreeWeb
10Pega CRM7.0Web
11Kore.ai6.9API, self-hosted, Web
12Yellow.ai6.9Free planFreeWeb, iOS, Android
13ChatterMate6.8Free plan$19/moWeb
14Dalo6.8Free plan$10/moWeb
15Osewa6.7No$59/moAndroid, API, iOS, Web
16REP AI6.7NoWeb
17Weav6.7Free plan$29/moWeb
18Inbenta6.5API, Web
19Kustomer6.5Android, API, iOS, Web
20OpenServe6.5Web
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Questions about Freshworks Freddy AI Agent alternatives

What is the best alternative to Freshworks Freddy AI Agent?

Voiceflow, number 1 in AI customer service agents with a score of 7.6 out of 10. The others here: Webex App, Gorgias, Stept and 16 more.

What is the best free alternative to Freshworks Freddy AI Agent?

Webex App is the best-ranked alternative with a free plan. 10 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.