Frill

5.6easy start · #41 of 59
in Customer Feedback Software

Free to practise onnot on record
Free trialnot on record
Well documentednot on record
Runs where you worknot on record

Runs on api, Browser, Web. Paid plans from $25/mo.

Frill is ranked #41 of 59 in customer feedback software on The Geeks Club. It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $25/mo.

Frill plans and pricing

All plans

Startup $25/mo Billed Monthly 50 Ideas · 1 Survey frill.co · 5 Oct 2026

Business $49/mo Billed Monthly Unlimited Ideas · 3 Surveys frill.co · 5 Oct 2026

Growth $149/mo Billed Monthly Unlimited Ideas · Privacy · Surveys · White Labeling frill.co · 5 Oct 2026

Enterprise $349/mo Billed Monthly SOC2 Compliance · Audit logs · IP whitelisting · Dedicated Hosting · Dedicated Support frill.co · 5 Oct 2026

Compared on customer feedback software

Free plan: No
Paid from: $25/mo
NPS surveys: Yes
Feature requests: Yes
Feedback portal: Yes
In-app feedback: Yes
Product roadmap: Yes

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The record

Product: Frill is a customer feedback platform for collecting, prioritizing, and sharing feedback through Ideas boards, public Roadmaps, Announcements, and Surveys.
Idea boards: Customers can submit ideas, vote, and comment, while teams organize ideas using topics and statuses, merge duplicates, and track feedback.
Roadmaps: Public roadmaps show customers what the team is building and its progress.
Announcements: Announcements provide changelog-style product updates, and customers can react and comment on them.
Surveys: Frill supports NPS, CSAT, Idea Polls, Quick Polls, and Open Feedback surveys embedded in a product and targeted by segment.
Embedded widget: The embeddable widget combines Ideas, Roadmap, and Announcements and offers popover, modal, sidebar, and inline styles.
Browser extension: The Chrome extension uses AI to turn highlighted web text into a titled idea on a Frill board.
Integrations: Listed integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately; webhooks and an API are also available for custom connections.
API: The Frill API provides programmatic access to ideas, announcements, comments, and other workflows, using API-key authentication.
Security: The Enterprise plan lists SOC2 compliance, audit logs, IP whitelisting, dedicated hosting, and dedicated support.
Privacy: Frill states that it is committed to GDPR compliance and provides a Data Processing Addendum and Standard Contractual Clauses.
Setup and support: The help center says teams can embed Frill on a website or app, or use a standalone portal, and describes initial setup as taking 2–10 minutes.
Notable plan limits: Startup includes 50 active ideas and 1 survey, while Business includes unlimited ideas and 3 surveys; paid tiers have unlimited admins and widgets.
Price from: $25/mo

Where it ranks on The Geeks Club

Best Customer Feedback Software in 2026#41 of 59
Best Product Management Software in 2026#32 of 35
Best Product Roadmap Software in 2026#24 of 27

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Sources

frill.co/help/what-is-frill-45oca· checked 5 Oct 2026
frill.co/product· checked 5 Oct 2026
frill.co/product/chrome-extension· checked 5 Oct 2026
frill.co/help/overview-of-frill-integrations-txe· checked 5 Oct 2026
frill.co/help/frill-api-overview-aduo5· checked 5 Oct 2026
frill.co/pricing· checked 5 Oct 2026
frill.co/legal/gdpr· checked 5 Oct 2026