GetSetReply

6.6easy start · #12 of 30
in Salon Reputation Management Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you worknot on record

Runs on Web. Paid plans from $23/mo.

GetSetReply is ranked #12 of 30 in salon reputation management software on The Geeks Club. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $23/mo.

GetSetReply plans and pricing

All plans

Starter $23/mo annually 1 location · 100 credits/mo · 4 AI personalities · review funnel links and QR codes · full analytics suite getsetreply.com · 8 Oct 2026

Professional $47/mo annually per location Up to 5 locations · 100 credits/location · all AI personalities and custom personalities · AI Clone · monthly reports · priority support getsetreply.com · 8 Oct 2026

Enterprise $200/mo annually per location Unlimited locations · 300 credits/location · engineering team builds what you need getsetreply.com · 8 Oct 2026

Compared on salon reputation management software

Free plan: No
Paid from: $23/mo
Review sources: Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, Facebook
Review requests: Yes
Response workflows: Yes
Sentiment analysis: Yes
Location limit: 1 locations

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The record

Purpose: GetSetReply collects reviews into one inbox, analyzes them, and drafts replies for the business to review and post.
Review sites: The maker lists Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, and Facebook as supported review platforms.
Reply approval: Replies are drafts and nothing is published in the business's name without the user reading it first.
AI analysis: The service analyzes review sentiment and themes and drafts an initial reply on every plan at no credit cost.
Reply voices: Auto selects an AI voice for each review, and users can choose another voice or use an AI Clone trained on their previous replies.
Review outreach: Businesses can send review requests by email or SMS, use QR codes, set send windows and frequency caps, and track delivery, clicks, and conversions.
Salon workflow: For salons, requests can be sent after appointments with the stylist's name included, and negative feedback can be directed to a private form while public review links remain available.
Integrations: Square can trigger review requests after a sale; the salon page says booking tools such as Vagaro, Booksy, and GlossGenius need no integration because contacts can be imported or added.
Credit limits: Starter includes 100 monthly credits, Professional includes 100 per location, and Enterprise includes 300 per location; monthly credits reset each billing cycle.
Notable limits: Each email or SMS review request costs 1 credit, and sending requests by email and SMS is not included in Starter's plan comparison.
SMS compliance: The maker says outreach includes opt-outs, unsubscribe links, and consent records and is compliant with TCPA and CAN-SPAM standards.
Data and AI: The privacy policy says review text is processed by OpenAI and Anthropic APIs in real time, is not stored by those providers, and is not used to train third-party models.
Payments: The privacy policy says Stripe processes billing information and GetSetReply does not store full card numbers on its servers.
Support: The maker lists [email protected] for support and says Professional subscribers receive priority support.
Price from: $23/mo

Where it ranks on The Geeks Club

Best Salon Reputation Management Software in 2026#12 of 30

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Sources

getsetreply.com/features· checked 8 Oct 2026
getsetreply.com/pricing· checked 8 Oct 2026
getsetreply.com/salon· checked 8 Oct 2026
getsetreply.com/privacy· checked 8 Oct 2026
getsetreply.com/help· checked 8 Oct 2026