Incidental

6.1easy start · #22 of 27
in Incident Management Software

Runs on Web.

Incidental is ranked #22 of 27 in incident management software on The Geeks Club. It runs on Web.

Compared on incident management software

ITOC360 0 of 4 in the starter kit Lesson 17.9 AlertOps 0 of 4 in the starter kit Lesson 27.8 PagerDuty 0 of 4 in the starter kit Lesson 37.8 xMatters 0 of 4 in the starter kit Lesson 47.8 FireHydrant 0 of 4 in the starter kit Lesson 57.6 Grafana Cloud Application Observability 0 of 4 in the starter kit Lesson 67.4

Purpose: Incidental describes itself as open source incident management software.
Incident management: Teams can manage incidents through Slack or the Incidental UI.
Features: The project lists custom severities, fields, incident types, and roles among its features.
Workflows: Custom workflows are listed as coming soon in the project README.
License: The project says it is licensed under the MIT License.
Support: Support requests can be sent to [email protected].
Slack access: The terms say customers must have a valid Slack account and authorize Incidental to access their Slack workspace.
Data handling: The terms say Incidental stores Slack data references where possible and securely stores and encrypts data needed for functionality.
Privacy and security: The privacy policy says Incidental uses access controls, availability and disaster recovery processes, and regular vulnerability testing.
Payment data: The privacy policy says Stripe handles payment information and Incidental does not have access to it.
Availability: The terms say maintenance may cause temporary suspensions of up to about one hour per month, described as about 99.9% availability.

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