InsightLab
InsightLab is ranked #7 of 31 in ai user research tools on The Geeks Club. It runs on Web. There is a free plan. A free trial is offered. Paid plans start at $15/mo.
InsightLab plans and pricing
All plansFree Free per month 100 tickets/month · Intercom, Zendesk and CSV import · basic charts and reports · scheduled Email and Slack reporting getinsightlab.com · 1 Oct 2026
Basic plan $15/mo per month (for individuals) 1000 lines of open ended survey responses · 25 hours of audio/month · 300 AI-Powered Interviews/month · focus groups up to 10 people getinsightlab.com · 1 Oct 2026
Basic plan $15/mo per month 1000 tickets/month · Intercom, Zendesk and CSV import · basic charts and reports · automated Email and Slack reporting · Email Support getinsightlab.com · 1 Oct 2026
Business plan $49/mo per month 5000 lines of open ended survey responses · 50 hours of audio/month · 1000 AI-Powered Interviews/month · focus groups up to 10 people getinsightlab.com · 1 Oct 2026
Business plan $49/mo per month 10,000 tickets/month · Intercom, Zendesk and CSV import · advanced charts and reports · customizable Email and Slack reporting · Priority Email Support getinsightlab.com · 1 Oct 2026
Enterprise plan Not published Unlimited open-ended response analysis · unlimited AI-Powered Interviews · panel participant recruitment · multiple project workspaces getinsightlab.com · 1 Oct 2026
Compared on ai user research tools
- Free plan
- No
- Paid from
- 15 /mo
- AI synthesis
- Yes
- Participant recruitment
- both
- Moderated interviews
- No
- Unmoderated studies
- Yes
- Interview transcription
- Yes
- Study types
- evaluative research, generative research, continuous research, AI-powered interviews, surveys, focus groups
