Leena AI HR Service Delivery

6.2easy start · #29of 50
in HR Case Management Software

Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web.

Leena AI HR Service Delivery is ranked #29 of 50 in HR case management software on The Geeks Club. It runs on Android, API, iOS, Web.

Leena AI HR Service Delivery plans and pricing

All plans

Personalized quote Quote tailored to the organization’s specific needs · flexible pricing options leena.ai · 5 Oct 2026

Compared on HR case management software

Free plan: No
Case intake options: omnichannel
Workflow automation: Yes
SLA tracking: Yes
HR knowledge base: Yes

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The record

Purpose: The HR service delivery suite uses a virtual employee assistant to handle everyday employee issues and support service across the employee lifecycle.
Query resolution: Leena AI says its 24/7 virtual employee assistant can automatically resolve up to 90% of employee queries.
Helpdesk: The product centralizes employee cases, provides conversational ticketing, and sends automatic updates on raised issues.
Knowledge management: Its knowledge base lets employees access information and HR teams access and update knowledge from anywhere.
Document management: The AI-powered document system uses OCR for employee document creation, retrieval, and deletion, and lets employees update or retrieve documents through a virtual assistant.
Workflows and onboarding: The suite supports personalized onboarding workflows and custom HR workflows built with a zero-code workflow builder.
Analytics: Its analytics track resolution times, agent performance, ticket deflection, request types, volumes, and trends.
Integrations: Leena AI lists 200+ enterprise integrations and names Workday, SAP, ServiceNow, Salesforce, and Oracle among them.
Channels: Listed employee channels include email, Google Chat, Microsoft Teams, Slack, SMS, WhatsApp Business, and Zoom.
Security: The HR service delivery page describes Defense-in-Depth security, employee anonymity controls, a 24/7 Security Operations Center, GDPR controls, SOC 2, and CCPA.
Security details: The trust page states AES-256-GCM encryption at rest, TLS 1.2+ in transit, AWS KMS key management, and SAML 2.0 and OAuth 2.0 support.
Support contact: Leena AI lists [email protected] for questions about its products, features, pricing, or demos.
Target customers: The pricing page describes the product as trusted by global Fortune 500 enterprises.
Headquarters and founding: Leena AI says it is headquartered in New York and was founded in 2018.

Where it ranks on The Geeks Club

Best HR Case Management Software in 2026#29 of 50
Best HR Service Delivery Software in 2026#17 of 26

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Sources

leena.ai/hr-service-delivery· checked 5 Oct 2026
leena.ai/integrations· checked 5 Oct 2026
leena.ai/platform/enterprise-agentic-ai-trust-se· checked 5 Oct 2026
leena.ai/contact-us· checked 5 Oct 2026
leena.ai/Pricing-HR-Service-Delivery· checked 5 Oct 2026
leena.ai/newsroom/Knowledge-Health-Dashboard· checked 5 Oct 2026