ListenFirst

Pricing on request

What the maker publishes

Competitive benchmarking

The platform benchmarks performance against a brand, its competitors, its industry, and the wider social ecosystem. source

Content tracking

ListenFirst says it tracks brand-published social posts across brands and analyzes how audiences respond to them. source

Creative intelligence

Creative Intelligence measures content trends, creative themes, and campaign resonance across a brand portfolio. source

Data protection

The data-processing addendum references GDPR and CCPA and provides for Standard Contractual Clauses for certain cross-border data transfers. source

Founded

2012 source

Headquarters

New York, NY, United States source

Integrations

ListenFirst says its team can integrate tools and systems through custom development, workflow automation, and its API. source

Intended users

ListenFirst says it is built for marketers and enterprise brands that need social reporting and expert analysis. source

Owned analytics

Its owned analytics service provides customizable, executive-ready reporting on a brand’s social performance. source

Pricing and signup

The FAQ directs prospective customers to book a demo or contact the team to get started; it does not state a price. source

Security and privacy

Its data-processing addendum describes safeguards including encryption, ongoing system confidentiality and availability, breach recovery, and regular testing of security measures. source

Sentiment analysis

Yes source

Services

Services include always-on social measurement, custom social research, ongoing consulting, and custom development and automation. source

Social network coverage

Facebook,Twitter,Instagram,TikTok,Reddit,LinkedIn,YouTube source

Support

ListenFirst describes its support as white-glove and says its team can respond at a moment’s notice. source

Third-party services

The terms say the platform may incorporate or require third-party services, including YouTube. source

Trend discovery

The platform surfaces emerging content formats, content types, and shifts in tone based on brand posts. source

What it does

ListenFirst combines social data, reporting, research, and consulting to help brands turn social insights into marketing strategy. source

Checked against the maker's pages on 12 Oct 2026.