Luma Health

6.3easy start · #29of 36
in Medical Appointment Scheduling Software

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Runs on Web.

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Luma Health is ranked #29 of 36 in medical appointment scheduling software on The Geeks Club. It runs on Web.

Luma Health plans and pricing

All plans

Referrals-only plan Referrals only · get started commitment free lumahealth.io · 10 Oct 2026

Compared on medical appointment scheduling software

Patient reminders: Yes
Digital intake forms: Yes
Online payments: Yes
Waitlist management: Yes

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The record

What it does: Luma describes its platform as operational AI that helps healthcare organizations improve patient access, engagement, intake, and payments.
Patient access: Access workflows include new patient acquisition, order orchestration, referrals, inbound and outbound faxes, prescription refills, records requests, and waitlists.
Patient engagement: Engagement features include omnichannel messaging, AI-powered web chat, conversational AI, two-way outreach, patient-initiated conversations, and AI translation.
Intake: Intake features include responsive forms, patient and staff checklists, walk-in wait times, clinic flow and check-in management, and in-clinic self-service.
Payments: Payment workflows include eligibility verification, prior authorization, payer intelligence, copays, past balances, and reporting.
AI foundation: Luma says Spark is its healthcare-native AI core, trained on real workflows, that coordinates AI capabilities and systems across products, agents, and workflows.
EHR integrations: The site lists integrations with MEDITECH, Oracle Health, Epic, NextGen, Nextech, eClinicalWorks, athenahealth, and Greenway.
Other integrations: Luma says it connects with EHR, RCM, payment, CRM, call center, telehealth, population health, and homegrown systems.
Security certifications: Luma states that it is HITRUST CSF r2 certified, TX-RAMP Level 2 certified, and ISO 27001:2022 certified, and performs an annual SOC 2 Type II attestation.
Privacy and AI data: Luma says its AI-enabled products use a zero-retention model, customer data is not used to train or improve models, and data is used only to provide contracted services.
HIPAA: Luma states that all its software and company processes are HIPAA compliant.
Reliability: Luma says its infrastructure spans multiple AWS Availability Zones and targets 99.9% uptime.
Support: Luma provides a system-status page with real-time status, historical uptime, incident information, and alerts subscribers can enable.
Who it serves: The site identifies enterprise health systems, specialty groups, regional and rural care organizations, and primary care as audiences it serves.

Where it ranks on The Geeks Club

Best Medical Appointment Scheduling Software in 2026#29 of 36

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Sources

lumahealth.io· checked 10 Oct 2026
lumahealth.io/security-and-trust/· checked 10 Oct 2026
lumahealth.io/about-us/· checked 10 Oct 2026
lumahealth.io/referrals-only-plan/· checked 10 Oct 2026