OnePointe

OnePointe is ranked #110 of 177 in case management software on The Geeks Club, made by OnePointe (Portland, Oregon, United States). It runs on API, macOS, Web, Windows. There is no free plan.

OnePointe plans and pricing

All plans

Year 1 setup $2,000/mo Implementation, data migration, SSO, and training onepointe.ai · 20 Sept 2026

Year 1 monthly $250/mo billed monthly Full access to core modules · Dedicated success manager onepointe.ai · 20 Sept 2026

Year 1 all-in $5,000/yr $2,000 to begin plus $250 per month Partner Institution Program year-one total onepointe.ai · 20 Sept 2026

Year 2 Not published 50% of the published rate · Ongoing upgrades and new module releases included onepointe.ai · 20 Sept 2026

Year 3+ $1.75/yr Renewable in 1-, 3-, or 5-year increments Founding-partner rate locked for the life of the relationship · Covers student, faculty, and staff matters onepointe.ai · 20 Sept 2026

Founding-partner rate — Year 3+ $1.75/yr $1.75 per student · per year Covers all student, faculty, and staff matters · every module · locked for the life of the relationship onepointe.ai · 29 Sept 2026

Compared on case management software

Free plan: No

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OnePointe

Product: OnePointe is a case management platform for teams handling civil-rights, conduct, and workplace investigations.
AI assistance: Its AI drafts, flags, and summarizes case material, while a named human reviews and decides.
Core workflow: Reports enter through public intake and are managed in a shared case file with parties, evidence, communications, decisions, and a unified timeline.
Investigation reports: The platform drafts investigation reports from material in the case file, with assertions cited to their sources and the result held for investigator review.
Integrations: Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini, and xAI Grok, directly or through Azure OpenAI, AWS Bedrock, or Google Vertex AI.
Security: Customer data is encrypted in transit with TLS 1.3 and at rest with AES-256, and tenant isolation is enforced using database row-level security.
AI data use: OnePointe says it does not train AI models on customer case data, sell that data, or share it with advertisers.
Audit trail: Actions, edits, and access are logged in an append-only, hash-chained audit trail that can be verified.
Compliance and accessibility: The maker describes the platform as FERPA-aligned and built and tested to WCAG 2.1 AA, with a third-party accessibility audit and public conformance summary.
Hosting and resilience: OnePointe says it is US-hosted in AWS us-west-2 with continuous backups and point-in-time recovery; multi-region failover is planned and unavailable in pre-release.
Notable limits: Customer-managed encryption keys are unavailable in pre-release, and SAML/OIDC single sign-on and SCIM provisioning are listed as planned.
Platform availability: OnePointe runs in modern browsers on desktop, tablet, and phone; desktop apps for macOS and Windows are planned and unavailable in pre-release.
Support: The site lists product support at [email protected] and office hours Monday–Friday, 8am–6pm Pacific.
Intended customers: The platform is presented for institutions and organizations, including higher-education institutions, government agencies, employers, and nonprofits.

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Where it ranks on The Geeks Club

Best Case Management Software in 2026#110 of 177
Best Workplace Investigation Software in 2026#11 of 29

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Sources

onepointe.ai· checked 29 Sept 2026