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OneSumX for Complaint Management

By OneSumX for Complaint Management · wolterskluwer.com

  • Web
6.4 Club score Visit wolterskluwer.com

What the maker publishes

Analytics
The product’s analytics and reports help teams identify complaint trends, root causes, and resolution performance. source
Audit links
Complaint management can be tied directly to audit tests to validate that controls are being executed. source
Audit testing
Complaint management can be tied to audit tests to validate that controls are being executed properly. source
Complaint intake
Guided intake captures complaint details such as category, severity, priority, product or process, customer information, preliminary findings, and due dates. source
Complaint intake
Guided intake captures complaint details including category, severity, priority, product or process, customer information, preliminary findings, and due dates. source
Configurable templates
Users can enter complaints through incident templates formatted to their complaint data requirements. source
Founded
1836 source
Founded
1836 source
Founded
1836 source
Founded
1987 source
Founded
1987 source
Founded
1836 source
Founded
1836 source
Founded
2002 source
Founded
1836 source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, The Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source
Headquarters
Alphen aan den Rijn, Netherlands source

Checked against the maker's pages on 4 Oct 2026.