Podium Webchat

Podium Webchat is ranked #116 of 165 in review management software on The Geeks Club, made by Podium Webchat. It runs on Android, Browser extension, iOS, macOS, Web, Windows.

Podium Webchat plans and pricing

All plans

Custom quote Not published Choose an industry; quote tailored to the business podium.com · 30 Sept 2026

Compared on review management software

Free plan: Yes
Website chatbot: Yes
Live agent chat: Yes
Visitor tracking: Yes
Chat channels: website+messaging

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Podium Webchat

Purpose: Webchat lets website visitors start conversations that continue over text with a business’s AI Employee.
Lead capture: The widget can collect lead information before a conversation begins.
AI replies: Podium says its AI can respond instantly to messages in a natural, conversational tone.
Branding: Businesses can customize the chat widget with their brand colors and messaging.
Click-path history: Webchat tracks visitor engagement and click behavior on the business website.
Shared inbox: Webchat leads and interactions from multiple platforms can be managed in a shared inbox.
Integrations: The product page displays integrations including QuickBooks, Mindbody, Nextech, HubSpot, Outlook, Mailchimp, Shopify, Salesforce, Dentrix, DealerSocket, and Square.
Free availability: Podium says Webchat is free with Podium Starter.
Pricing: Podium’s pricing page asks businesses to choose an industry and request a custom quote.
Desktop and mobile apps: Podium offers desktop apps for macOS and Windows and a mobile app linked to the App Store and Google Play.
Browser extension: Podium Pass is a Chrome extension, currently in beta, and requires a Podium account and Chrome browser.
Business audience: Podium describes its platform as serving local businesses and lists auto dealerships, home services, aesthetics, and retail among its industries.
Company history: Podium’s company timeline says it started in 2014.
Founded: 2014

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Where it ranks on The Geeks Club

Best Review Management Software in 2026#116 of 165
Best Live Chat Software in 2026#38 of 94
Best Online Reputation Management Software in 2026#15 of 61
Best Two-Way SMS Software in 2026#9 of 31
Best Review Generation Software in 2026#8 of 31
Best Salon Reputation Management Software in 2026#3 of 30
Best Restaurant Review Management Software in 2026#6 of 27

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Sources

podium.com/product/webchat· checked 30 Sept 2026
podium.com/getpricing· checked 30 Sept 2026
podium.com/download· checked 30 Sept 2026
podium.com/about-us· checked 30 Sept 2026