ReviewFire

6.2easy start · #111 of 165
in Review Management Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on api, Web.

ReviewFire is ranked #111 of 165 in review management software on The Geeks Club, made by ReviewFire (Frisco, Texas, United States). It runs on API, Web. There is no free plan. A free trial is offered.

ReviewFire plans and pricing

All plans

Small Business Not published 1 location reviewfire.com · 21 Sept 2026

Brand Not published Multi-location review monitoring · Multi-location reporting · SMS review requests · Employee-level feedback gathering · Real-time Google integration reviewfire.com · 21 Sept 2026

Managed Not published Review and feedback responses handled for you · Escalation process · On-demand reporting · Access to new tools and beta projects reviewfire.com · 21 Sept 2026

Starter $79/mo $63/mo billed annually (save 20%) 1 location · 500 review requests / month · 3 portal user accounts reviewfire.com · 8 Oct 2026

Multi-Location $99/mo 2-10 locations · Unlimited portal user accounts · Coming soon reviewfire.com · 8 Oct 2026

Growth $149/mo $119/mo billed annually (save 20%) 1 location · Unlimited review requests · 10 portal user accounts reviewfire.com · 8 Oct 2026

Compared on review management software

Free plan: No
Review sources: Google Business Profile; Facebook
Location limit: 1 locations

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The record

What it does: ReviewFire automates review requests, monitors reviews, and helps businesses manage their online reputation.
Smart routing: Customers rating 4–5 are routed to a Google Business Profile, while ratings of 1–3 go to a private feedback form.
Review requests: The product supports email requests, bulk CSV import, and QR codes for in-person requests.
AI replies: ReviewFire provides AI-drafted response suggestions that the team can approve, edit, and post.
Analytics and alerts: Features include sentiment analysis, employee-level insights, and alerts for new reviews, especially negative ones.
Integrations: The integrations page lists Google Business, Mailgun, CSV import, and REST API as live; Facebook, SMS, webhooks, OpenTable, Toast, ServiceTitan, and Dentrix are on the roadmap.
Security: The company says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, with role-based access.
Google data handling: ReviewFire says it does not use Google user data to train generalized AI models, and sends specific review text to its AI provider on demand for a reply suggestion without retaining it for training.
Who it is for: ReviewFire describes its audiences as local service businesses, multi-location franchises, healthcare and professional services, and restaurants and hospitality.
Support: Starter includes email support, Growth includes priority email support, and Agency / Enterprise includes priority support SLA.
Limits and availability: The pricing page marks Multi-Location as coming soon and lists Starter at 500 requests per month, Growth with unlimited requests, and Agency / Enterprise with unlimited requests.
Company: ReviewFire says it is a product of Seota and is based in Frisco, Texas.
Headquarters: Frisco, Texas, United States

Where it ranks on The Geeks Club

Best Review Management Software in 2026#111 of 165
Best Salon Reputation Management Software in 2026#23 of 30

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Sources

reviewfire.com/features· checked 8 Oct 2026
reviewfire.com· checked 8 Oct 2026
reviewfire.com/privacy· checked 8 Oct 2026
reviewfire.com/pricing· checked 8 Oct 2026
reviewfire.com/about· checked 8 Oct 2026
reviewfire.com/pricing/· checked 21 Sept 2026