Rossware

Rossware is ranked #13 of 31 in appliance repair software on The Geeks Club. It runs on Android, iOS, Self-hosted, Windows. There is no free plan. Paid plans start at $10/mo.

Rossware plans and pricing

All plans

American Home Shield Status Updater $10/mo $10/mo rossware.com · 30 Sept 2026

DispatchLinks $29/mo $29/mo For ServiceBench, ServicePower, etc. rossware.com · 30 Sept 2026

SD-Mobile $32/mo $32/user/mo Technician app rossware.com · 30 Sept 2026

SmartParts $35/mo $35/mo rossware.com · 30 Sept 2026

SD-RevenueBuilder $49/mo $49/mo Recurring service rossware.com · 30 Sept 2026

SD-Dealer $49/mo $49/mo Merchandise sales rossware.com · 30 Sept 2026

Compared on appliance repair software

Free plan: No
Dispatch & scheduling: Yes
Work orders: Yes
Warranty records: Yes
Parts inventory: Yes
Technician mobile app: Yes
Invoicing & payments: Yes
Appliance history: Yes

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Rossware

Purpose: Rossware says it provides software solutions and support for appliance repair businesses.
Core features: ServiceDesk includes call and job management, scheduling and dispatch, inventory management, reporting, estimates, and invoicing.
Windows application: The main ServiceDesk application runs exclusively on Windows and is a desktop application that depends on the Windows file structure.
Mobile app: SD-Mobile lets technicians view jobs, check in and out, submit post-visit reports, and send that information back to ServiceDesk; it is available for Android and iOS, with an older Windows version.
Hosting: Rossware offers Windows server hosting and says hosted ServiceDesk can be accessed remotely through remote desktop apps on Windows, Mac, iOS, or Android, with some Mac functionality limited.
Dispatch integrations: Rossware lists integrations with ServiceBench, ServiceLive, Dispatch.me, Service Power, LG, and Samsung, including information flow with warranty dispatchers.
QuickBooks: ServiceDesk can export sales report data for import into QuickBooks; Rossware says it does not directly integrate into QuickBooks.
Online booking: SD-CyberOffice offers an embeddable online scheduling widget that lets customers view live availability and schedule jobs into ServiceDesk.
Route optimization: Rossware says optional AI-powered whole-roster route optimization considers technicians, jobs, timeframes, skillsets, and lunch breaks, and charges per use.
Server security: Rossware's RSS Key maintains a list of safe IP addresses allowed to connect to its server and blocks other connections.
Backups: Rossware describes SD Cloud Backup as automatically saving ServiceDesk data to a secure online location and recommends keeping a local backup too.
Support: Support is available by live connection, email, or phone; hosted-server clients receive 24/7 support for server uptime emergencies.
Support scope: Rossware support covers learning and troubleshooting its software, but excludes unsupported third-party integrations and software.
Headquarters: Auburn, Alabama, United States
Price from: $10/mo

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Where it ranks on The Geeks Club

Best Appliance Repair Software in 2026#13 of 31

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Sources

rossware.com/about· checked 30 Sept 2026
rossware.com/pricing· checked 30 Sept 2026
help.rossware.com/en/articles/505984· checked 30 Sept 2026
rossware.com/hosting· checked 30 Sept 2026
rossware.com/sd-cyberoffice· checked 30 Sept 2026
help.rossware.com/en/articles/733440· checked 30 Sept 2026
help.rossware.com/en/articles/734272· checked 30 Sept 2026
help.rossware.com/en/articles/504832· checked 30 Sept 2026
help.rossware.com/en/articles/492480· checked 30 Sept 2026
rossware.com· checked 28 Sept 2026
rossware.com/hosting-signup· checked 30 Sept 2026