Salesforce CRM Analytics

6.8easy start · #8 of 32
in Augmented Analytics Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web. Paid plans from $11.67/mo.

Salesforce CRM Analytics is ranked #8 of 32 in augmented analytics software on The Geeks Club. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $11.67/mo.

Salesforce CRM Analytics plans and pricing

All plans

CRM Analytics Growth $140/yr USD/User/Month (Billed annually) Sales Analytics and Service Analytics · Analytics Studio · Data Platform salesforce.com · 29 Sept 2026

CRM Analytics Plus $165/yr USD/User/Month (Billed annually) Everything in CRM Analytics Growth · Einstein Discovery salesforce.com · 29 Sept 2026

Compared on augmented analytics software

Free plan: No
Paid from: $140/user/mo
Natural-language analysis: Yes
Automated insights: Yes
AI explanations: Yes
Forecasting: Yes
Root-cause analysis: Yes
Deployment options: cloud

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The record

Purpose: CRM Analytics is Salesforce’s native analytics experience, providing AI-powered insights in the flow of work so users can answer questions, predict outcomes, get recommendations, and act.
Features: It includes dashboard creation and editing, out-of-the-box dashboards, KPIs, and analytics data models for Salesforce business lines and industry clouds.
Data sources: CRM Analytics can use Salesforce and external data, including ERP and transaction data, data lakes, warehouses, and semistructured data from devices and websites.
Connectors: Salesforce documents database connectors for services including Amazon Athena, Google BigQuery, Snowflake, Databricks, Microsoft Azure, SAP HANA Cloud, and Zendesk.
Integrations: Users can find, share, and discuss CRM Analytics insights in Slack, including through subscriptions and notifications.
Mobile: CRM Analytics is available on iOS devices running iOS 16 or later and Android devices running Android 5 or later.
Security: Salesforce says CRM Analytics inherits Salesforce security, role hierarchy, permissions, and compliance standards.
Scale: Salesforce says CRM Analytics can scale to 10 billion rows of data.
Who it is for: Salesforce describes CRM Analytics as suited to teams that need analytics and insights deeply integrated into Salesforce CRM, including sales reps, service agents, and business users.
Support: The Standard Success Plan, included with all licenses, provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community.
Trial: Salesforce offers a free CRM Analytics trial, but the page does not state its duration.
Founded: 1999
Headquarters: San Francisco, California
Price from: $11.67/mo

Where it ranks on The Geeks Club

Best Augmented Analytics Software in 2026#8 of 32

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Sources

salesforce.com/analytics/crm/· checked 29 Sept 2026
help.salesforce.com/s/articleView· checked 29 Sept 2026
help.salesforce.com/s/articleView· checked 29 Sept 2026
salesforce.com/analytics/crm/pricing/· checked 29 Sept 2026