Scout by base14 is an OpenTelemetry-native observability platform combining monitoring, insights, and AI-powered debugging. Its real user monitoring covers mobile and web applications with session tracking, error capture, Core Web Vitals, and traces linking client actions to backend services. Mobile monitoring supports Flutter, React Native, and native apps, measuring cold starts and screen-load durations while detecting jank and ANRs. Web tracking covers LCP, INP, and CLS with page-level breakdowns and regression detection. Session summaries are retained for 180 days by default and record device model, operating-system and app versions, network type, and battery state. Scout passes W3C trace context from clients to backend services so user actions connect to triggered API calls. SDK coverage includes Flutter on iOS, Android, macOS, and web, plus React Native on iOS and Android and React in the browser. Read-only API and MCP endpoints expose traces, logs, metrics, service topology, alerts, APM rollups, and RUM data. The Startup plan costs 250.00 USD per month, while a free pilot uses customer data without a credit card. Scout RUM does not capture session replay or profiling.

Who it is for

Scout suits teams monitoring mobile and web application performance across client and backend services. It is also relevant to organizations needing OpenTelemetry data access through APIs or coding-agent queries.

What is good

Tracks Core Web Vitals with regression detection
Monitors cold starts, jank, and ANRs
Links user actions to backend API calls
Provides read-only API and MCP endpoints
Supports Flutter, React Native, native apps, and web

What to know first

No free plan
Startup plan costs 250.00 USD per month
RUM does not capture session replay or profiling
Startup retention is listed as 30 days

Verdict

Scout connects real-user performance signals with backend observability through OpenTelemetry context, mobile and web SDKs, and read-only data endpoints. It offers a free pilot, but ongoing use is paid and session replay is not included.

Scout by base14 plans and pricing

All plans

Startup $250/mo $250/month Up to 1 billion signals included · Up to 50 authorized users · Up to 50 dashboards & 100 alerts · Up to 5 anomaly detection alerts · 30-day full-resolution retention (extendable) · Dedicated Slack support · Assisted onboarding (first month free) · Fortnightly reliability reviews · ISO 27001 certified · SOC 2 Type II compliant base14.io · 1 Oct 2026

Enterprise Custom BYOC deployment · SSO / SAML · Data residency · Higher authorized-user limits · Higher dashboard and alert limits · Higher anomaly detection limits · Custom data retention · Enhanced SLA · AI SRE · RUM · Synthetic monitoring · Continuous signal optimization · Continuous MTTR reduction base14.io · 1 Oct 2026

Compared on mobile app monitoring

Free plan: No
Paid from: $250/mo
ANR monitoring: Yes
Network request tracing: Yes
App performance monitoring: Yes
Session replay: No
Supported platforms: iOS, Android, Flutter, React Native, macOS, Web
Data retention: 30 days

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The record

Purpose

Scout is an OpenTelemetry-native observability platform combining observability, insights, and AI-powered debugging.

RUM coverage

Scout RUM monitors mobile and web applications with session tracking, Core Web Vitals, error capture, and end-to-end client-to-backend traces.

Mobile monitoring

Mobile RUM supports Flutter, React Native, and native mobile apps with cold-start measurement, screen-load durations, jank detection, and ANR monitoring.

Core Web Vitals

RUM tracks LCP, INP, and CLS with page-level breakdowns and regression detection.

Session summaries

RUM session summaries are retained for 180 days by default and capture device model, OS version, app version, network type, and battery state.

Trace correlation

Scout propagates W3C trace context from mobile and web clients to backend services so user actions link to triggered API calls.

OpenTelemetry SDKs

The scout_flutter SDK covers Flutter on iOS, Android, macOS, and web, while @base-14/scout-react covers React Native on iOS and Android plus React in the browser.

Session replay limit

Scout RUM does not capture session replay or profiling.

Integrations

Scout provides a read-only MCP endpoint for querying traces, logs, metrics, service topology, and alerts through coding agents.

API

The Scout API exposes read-only JSON endpoints for distributed traces, logs, metrics, service topology, APM rollups, and real user monitoring.

Security certifications

base14 states that it is ISO 27001 certified and SOC 2 Type II compliant.

Security controls

base14 states that internal access requires mandatory MFA/2FA and that service communication uses TLS 1.3 with automated certificate rotation.

Support

The Startup plan includes dedicated Slack support, assisted onboarding with the first month free, fortnightly reliability reviews, and 24/7 support.

Pricing model

Scout charges $0.10 per million metrics and $0.25 per million logs and traces, with no per-seat pricing.

Price from

$250/mo