ServiceMax

ServiceMax is ranked #7 of 95 in field service management software on The Geeks Club, made by ServiceMax (Boston, Massachusetts, USA). It runs on Web.

Compared on field service management software

Mobile platforms: both
Invoicing and payments: Yes
Offline mode: Yes
Route optimization: Yes
Customer portal: Yes
Recurring jobs: Yes

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ServiceMax

Mobile platforms: both
Invoicing and payments: Yes
Offline mode: Yes
Route optimization: Yes
Customer portal: Yes
Recurring jobs: Yes
Pricing availability: The pricing page redirects to a 404 page; no price is stated.
Free tier: No free plan or free-tier limits are stated.
Billing and refunds: No billing terms, trial, or refund policy is stated.
Platform type: ServiceMax is a cloud-based software platform and cloud-only field service provider.
Mobile app: Technicians get a mobile app with work orders, customer information, procedures, checklists, and forms.
Security and encryption: ServiceMax uses TLS for authentication and encryption on Salesforce, with organization identifiers for access control.
Salesforce integration: ServiceMax is built as a Salesforce application and integrates with CRM and Service Cloud.
Enterprise integrations: ServiceMax integrates with enterprise platforms such as ERP and CRM for unified data.

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Where it ranks on The Geeks Club

Best Field Service Management Software in 2026#7 of 95

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Sources

ptc.com/en/products/servicemax· checked 21 Sept 2026
ptc.com/en/products/servicemax/pricing· checked 27 Sept 2026