Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web apps, built by Softnoesis Private Limited. Users can report bugs by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, operating system, and trend details. Session Journey links sessions, events, bug reports, and crash data in a timeline, including activity from visitors who have not logged in. The product also includes real-time analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. The free Basic plan allows up to 3 projects, 3 members, and 500 monthly active users; hitting that limit pauses new bug or crash reports until the next billing cycle. Paid plans start at $57/mo billed yearly. Shakebug says its production database is encrypted at rest, and its pricing page specifies AES-256 at rest and TLS 1.3 in transit.
Who it is for
Shakebug suits teams tracking bugs and crashes in mobile, cross-platform, or web apps, particularly those who want reports linked to session activity and product analytics. Teams considering Basic should account for its project, member, and monthly active user limits.
What is good
- Bug reports can include annotated screenshots, recordings, and logs
- Automatically captures crashes and groups related issues
- Session timelines include visitors who have not logged in
- Offers a broad set of listed integrations
- Free Basic plan includes unlimited bug and crash reporting
What to know first
- Basic is limited to 3 projects and 3 members
- Basic is limited to 500 monthly active users
- Reaching the Basic MAU limit pauses new reports
- Paid plans start at $57/mo billed yearly
Verdict
Shakebug combines bug and crash reporting with session timelines and product analytics. Its Basic plan has clear project, member, and user limits, while paid plans start at $57/mo billed yearly.
Shakebug plans and pricing
All plansCompared on mobile app monitoring
- Free plan
- Yes
- Paid from
- $57/mo
- Network request tracing
- Yes
- Session replay
- No
- Supported platforms
- iOS, Android, Flutter, React Native
- Data retention
- 90 days
