Smarsh Call Recording and Analytics

6.4easy start · #6 of 25
in Call Recording Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on Android, iOS.

Smarsh Call Recording and Analytics is ranked #6 of 25 in call recording software on The Geeks Club. It runs on Android, iOS.

Smarsh Call Recording and Analytics plans and pricing

All plans

Call Recording and Analytics Not published Schedule a demo · contact sales for quote smarsh.com · 1 Oct 2026

Compared on call recording software

Call capture: both
Call transcription: Yes
Searchable archive: Yes
Consent controls: Yes
AI call summaries: Yes
Mobile app: Yes

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The record

Purpose: Smarsh Call Recording and Analytics captures, secures, and analyzes conversations for compliance leaders.
Teams coverage: The product captures every Microsoft Teams call, meeting, and collaboration.
Security controls: Teams recordings use enterprise-grade encryption, policy enforcement, and data-sovereignty controls.
Audit readiness: Secure archiving and defensible exports support regulators, auditors, and internal reviews.
Deployment: Deployment options are cloud, hybrid, or on-premise with role-based access and retention policies.
AI analytics: The product provides AI-driven intelligence, sentiment analysis, and reporting.
Video capture: Teams meeting capture includes multiple video streams and shared screens.
Phone capture: Policy-driven capture covers calls made through the Teams app, mobile, or desktop.
Contact centers: Smarsh offers Microsoft Teams-certified contact-center recording.
Hybrid calling: Operator Connect and Direct Routing support recording across mobile and hybrid environments.
Integrations: Voice integrations include Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral.
Compliance: Smarsh cites GDPR, MiFID II, HIPAA, FINRA, and other global regulatory requirements for its voice records.
Core storage: Call Recording includes immutable storage, metadata capture, and on-demand transcription and summarization.
Trust controls: Smarsh lists encryption in transit and at rest, single sign-on, multifactor identification, penetration testing, disaster recovery, and ISO/SOC audits.

Where it ranks on The Geeks Club

Best Call Recording Software in 2026#6 of 25

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Sources

smarsh.com/channels/voice/call-recording-analytics· checked 1 Oct 2026
smarsh.com/call-recording/microsoft-teams/· checked 1 Oct 2026
smarsh.com/trust/· checked 1 Oct 2026
smarsh.com/sales-contact/· checked 1 Oct 2026
smarsh.com/press-release/smarsh-releases-enhanced-· checked 1 Oct 2026