Best SolarWinds Service Desk Alternatives in 2026
Updated
20 platforms from IT knowledge base software ranked against SolarWinds Service Desk on the same published basis.
- 1SolarWinds Service Desk vs Znuny
- 2SolarWinds Service Desk vs GLPI
- 3SolarWinds Service Desk vs CompassDocs
- 4SolarWinds Service Desk vs ITarian Remote Desktop
- 5SolarWinds Service Desk vs iTop
- 6SolarWinds Service Desk vs Jitbit Helpdesk
- 7SolarWinds Service Desk vs Tango
- 8SolarWinds Service Desk vs HESK
- 9SolarWinds Service Desk vs Matrix42 FastViewer
- 10SolarWinds Service Desk vs Scribe
- 11SolarWinds Service Desk vs Hudu
- 12SolarWinds Service Desk vs NinjaOne
- 13SolarWinds Service Desk vs Zammad
- 14SolarWinds Service Desk vs Docusnap
- 15SolarWinds Service Desk vs Freshservice
- 16SolarWinds Service Desk vs Gfacility
- 17SolarWinds Service Desk vs ITFlow
- 18SolarWinds Service Desk vs Liongard
- 19SolarWinds Service Desk vs SuperOps
- 20SolarWinds Service Desk vs Tessio
SolarWinds Service Desk alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Znuny | 7.6 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 2 | GLPI | 7.4 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 3 | CompassDocs | 7.2 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | ITarian Remote Desktop | 7.2 | Free plan | Free | Android, iOS, Mac, Windows |
| 5 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 6 | Jitbit Helpdesk | 7.2 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 7 | Tango | 7.2 | Free plan | $1.25/mo | Browser, Mac, Web, Windows |
| 8 | HESK | 7.1 | Free plan | self-hosted, Web | |
| 9 | Matrix42 FastViewer | 7.1 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 10 | Scribe | 7.1 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 11 | Hudu | 7.0 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 12 | NinjaOne | 7.0 | No | $1.50/mo | Android, API, iOS, Linux, Mac, Web, Windows |
| 13 | Zammad | 7.0 | €7/mo | API, Linux, self-hosted, Web | |
| 14 | Docusnap | 6.9 | No | €38.75/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 15 | Freshservice | 6.9 | No | $19/mo | Android, API, iOS, Web |
| 16 | Gfacility | 6.9 | No | Android, API, iOS, Web | |
| 17 | ITFlow | 6.9 | Free plan | Free | API, Linux, self-hosted, Web |
| 18 | Liongard | 6.9 | API, Linux, Mac, Web, Windows | ||
| 19 | SuperOps | 6.9 | No | $1.50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 20 | Tessio | 6.9 | Free plan | Free | self-hosted, Web |
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Questions about SolarWinds Service Desk alternatives
What is the best alternative to SolarWinds Service Desk?
Znuny, number 1 in IT knowledge base software with a score of 7.6 out of 10. The others here: GLPI, CompassDocs, ITarian Remote Desktop and 16 more.
What is the best free alternative to SolarWinds Service Desk?
Znuny is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.