Solink Drive-Thru AI helps quick-service restaurants monitor performance across the drive-thru using existing cameras. Configurable detection zones can follow vehicles from lane entry and queueing through the menu board, service windows, and pull-forward. It measures lane time from order to handoff, flags drive-offs and pull-forwards, and helps identify stations or employees that may be slowing service. Queue depth and arrival patterns by daypart can inform staffing, while video can help teams review greetings, employee placement, and distracted employees for coaching. Solink says the product supports single-lane and merge-lane configurations without structural changes or in-ground sensors. Its web-based Service Display Monitor pairs live lane video with real-time data. The platform lists more than 375 integrations, including POS, drive-thru timers, and labour data, and users can access a simplified mobile version on iOS and Android. Solink says its AI can correlate video with business data and flag events for human oversight or act autonomously. Pricing is available on request. Solink lists SOC 2 Type II certification and GDPR, and says its platform is NDAA-compliant.
Who it is for
It suits quick-service restaurant operators monitoring drive-thru service, including multi-site operations. Teams seeking lane-time, queue, and staffing information may find its camera-based monitoring relevant.
What is good
- Uses existing cameras without in-ground sensors.
- Tracks order-to-handoff lane times.
- Supports single-lane and merge-lane configurations.
- Lists more than 375 integrations.
- Provides a web-based monitor pairing video and real-time data.
What to know first
- Pricing is available on request.
- The mobile app provides a simplified platform version.
Verdict
Solink Drive-Thru AI focuses on vehicle flow, service timing, and staffing visibility for quick-service restaurants. It uses existing cameras and supports multiple lane layouts; pricing requires a request.
Compared on restaurant drive-thru software
- Lane management
- Yes
- Kitchen coordination
- Yes
- Throughput analytics
- Yes
- Arrival detection
- Yes
- Deployment
- hybrid
