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Talkdesk Quality Management

6.1easy start · #17 of 41
in AI Customer Service Software
  • Free to practise onnot on record
  • Free trialnot on record
  • Well documentedyes
  • Runs where you worknot on record

Runs on Web. Paid plans from $165/mo.

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Talkdesk Quality Management is ranked #17 of 41 in AI customer service software on The Geeks Club. It runs on Web. Paid plans start at $165/mo.

Talkdesk Quality Management plans and pricing

All plans
Elite $165/mo Per user, per month Workforce Management · Custom reporting · Screen recording · Performance management · Automated notifications talkdesk.com · 20 Sept 2026
Industry Experience Clouds $225/mo Per user, per month Includes all Elite capabilities · Workforce Management · Industry-specific capabilities talkdesk.com · 20 Sept 2026

Compared on AI customer service software

Free plan
No
Ticketing workflows
No
Routing automation
No
Agent assistance
No
Channels supported
omnichannel
Knowledge base
No
Helpdesk integrations
ServiceNow, Zendesk, Freshdesk, Freshservice, Help Scout, Intercom, Kustomer

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SparrowDesk 0 of 4 in the starter kit Lesson 17.7Freshdesk 0 of 4 in the starter kit Lesson 27.0Intercom 0 of 4 in the starter kit Lesson 37.0Yellow.ai 0 of 4 in the starter kit Lesson 47.0Re:amaze 0 of 4 in the starter kit Lesson 56.9YundaDesk 0 of 4 in the starter kit Lesson 66.8