TeamViewer DEX

6.3easy start · #14 of 26
in Digital Experience Monitoring Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you workyes

Runs on Linux, Mac, Web, Windows.

TeamViewer DEX is ranked #14 of 26 in digital experience monitoring software on The Geeks Club. It runs on Linux, macOS, Web, Windows. There is no free plan.

TeamViewer DEX plans and pricing

All plans

Standard Not published Intelligent Insights · Endpoint Troubleshooting Quick Start DEX Pack · Endpoint Automation Single Use-Case · M365 monitoring dashboard and crowd data teamviewer.com · 2 Oct 2026

Enterprise Not published Includes Standard features · Business Impact · Instruction Scheduling · Hub automations library · Patch Insights · Local Apps AXM teamviewer.com · 2 Oct 2026

Enterprise Plus Not published Includes Enterprise features · Network connectivity and unified communications · Software Reclaim · Force deploy patches · Local and Web Apps AXM teamviewer.com · 2 Oct 2026

Compared on digital experience monitoring software

Free plan: No
Endpoint monitoring: Yes
Application monitoring: Yes
Network monitoring: Yes
Automated remediation: Yes
Deployment: hybrid
Supported operating systems: Windows, macOS, Linux

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The record

Purpose: TeamViewer DEX is a proactive IT platform for monitoring digital employee experience and solving IT problems before they affect users.
Troubleshooting: Endpoint Troubleshooting helps identify and resolve issues, including responding to security incidents and resolving problems across endpoints.
Automation: Endpoint Automation uses policies and rules to verify or enforce device states and provides device state reports and real-time visibility.
Intelligence: Intelligent Insights combines predictive, causal, and generative AI to analyze trends and identify root causes.
Experience analytics: Experience Analytics displays endpoint performance, responsiveness, and stability metrics, with device history and real-time diagnostic insights.
Microsoft 365 monitoring: The Exoprise-powered monitoring provides visibility into Microsoft 365 performance and outages, with alerts, network path analysis, usage and license insights, and security event correlation.
Integrations: The product pages identify integrations for Microsoft Intune, ServiceNow, Salesforce, Splunk, and BigPanda.
Salesforce integration: The Salesforce Agentforce IT Service integration provides real-time endpoint visibility, automated remediation, ticket workflows, AI-generated summaries, and escalation to remote access within Salesforce.
Security and compliance: TeamViewer says it is certified to ISO/IEC 27001 and audited for SOC 2 and SOC 3 compliance.
AI data protection: TeamViewer says customer data processed by its DEX AI features is not used to train TeamViewer AI models and that AI data is encrypted in transit and at rest.
Support: TeamViewer directs DEX customers to its support portal for DEX product support information.
Who it is for: TeamViewer describes DEX as helping IT teams keep workforces productive across endpoints through proactive monitoring and automated remediation.
Founded: 2005
Headquarters: Göppingen, Germany

Where it ranks on The Geeks Club

Best Digital Experience Monitoring Software in 2026#14 of 26

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Sources

teamviewer.com/en-us/products/dex/· checked 2 Oct 2026
teamviewer.com/en-us/products/dex/features/· checked 2 Oct 2026
teamviewer.com/en/products/dex/features/endpoint-autom· checked 2 Oct 2026
teamviewer.com/en/products/dex/features/intelligence/· checked 2 Oct 2026
teamviewer.com/en/products/dex/features/experience-ana· checked 2 Oct 2026
teamviewer.com/en-us/products/dex/integrations/dex-for· checked 2 Oct 2026
teamviewer.com/en-us/special/security-explained/· checked 2 Oct 2026
teamviewer.com/en-mea/products/add-ons/ai/security/· checked 2 Oct 2026
teamviewer.com/en-us/global/support/customer-support/· checked 2 Oct 2026
teamviewer.com/products/dex/· checked 28 Sept 2026
teamviewer.com/en-us/products/dex/pricing/· checked 2 Oct 2026