Voyager PHA

Pricing on request

What the maker publishes

Accounting

The product provides accounting designed for subsidy compliance and supports GAAP and IFRS requirements. source

Affordable-housing programs

The included Voyager Affordable Housing module supports HUD Section 50059, LIHTC, HOME and Rural Development programs. source

API access

Independent API cataloging reports that Voyager interfaces are partner-gated, with no public developer portal or public machine-readable API specification. source

BBB complaint

A 2026 BBB complaint alleged login timeouts and system inoperability; the company directed the complainant to its support channels. source

Centralized data

The system stores program, property and resident information centrally to reduce duplicate work and errors. source

Cloud security

Yardi Cloud states that it uses TLS encryption, optional AES-256 database encryption, intrusion-prevention systems, firewalls and 24/7 monitoring. source

Company founded

Yardi’s LinkedIn profile lists the company as founded in 1984. source

Company headquarters

Yardi lists Santa Barbara, California as its headquarters. source

Company size

LinkedIn lists Yardi as having more than 10,001 employees and the company says it has over 9,000 professionals in more than 40 offices. source

Compliance claims

Yardi says its cloud complies with PCI, SSAE 18 and Sarbanes-Oxley, provides annual SOC 2 and biannual SOC 1 reports, and has CSA STAR Level 2 certification. source

Correspondence

Correspondence Management lets clients edit Microsoft Word templates that automatically populate Voyager data. source

Founded

1984 source

Headquarters

Santa Barbara, California, United States source

Intake and eligibility

It supports intake, eligibility and compliance workflows for Housing Choice Voucher and Public Housing programs. source

Integrations

The PHA suite includes or connects with RentCafe PHA, Case Manager, Maintenance IQ, Asset IQ, Data Connect, SharePoint, VendorCafe, Marketplace and Replicate. source

Interfaces

Yardi offers standard Voyager interfaces to customers at no charge and accepts requests for enhanced interfaces. source

Layered subsidies

Voyager and RentCafe PHA provide a consolidated workflow for layered subsidy programs. source

Licence model

Yardi documentation and support resources are restricted to licensed clients, consistent with proprietary commercial software. source

Limit: complexity and learning curve

Independent reviews repeatedly describe Voyager as complex for new users and requiring substantial training. source

Limit: interface complaints

Software Advice reviewers describe non-intuitive navigation, hard-to-follow ledgers, crashes and data that sometimes fails to update. source

Limit: performance and bugs

Review summaries report slow performance, glitches, timeouts and frequent bugs. source

Limit: setup cost

Users say implementation and customization can take significant time and become expensive, especially after incomplete setup. source

Limit: support consistency

Reviewers report slow or inconsistent support, difficulty reaching representatives and fragmented communication. source

Maker identity

Yardi’s legal business name is shown as Yardi Systems, Inc. source

Checked against the maker's pages on 15 Oct 2026.