Yotpo Reviews helps businesses collect and present customer reviews, photos, and videos so shoppers can consider customer content when making purchase decisions. Review requests can go out automatically after purchase by email or SMS, with forms built into messages and reminders. On-site displays include customizable widgets, carousels, star ratings, highlights, sorting, and AI summaries. Teams can review submissions manually or set rules to publish based on rating and sentiment; spam and profanity filters are also available. Yotpo says reviews can be syndicated to Google, Meta, TikTok Shop, the Shop App, and retail partners. It supports commerce platforms including Shopify, Adobe Commerce, BigCommerce, WooCommerce, and Salesforce Commerce Cloud, though feature availability varies. The free plan covers up to 50 monthly orders. Starter is 15.00 USD per month and Pro is 119.00 USD per month; both scale with monthly order volume. Yotpo was founded in 2011 and is based in New York City.
Who it is for
It suits online retailers that want to collect and display customer reviews across their storefront and selected retail channels. Its moderation, integrations, and API options may also suit teams managing review workflows across multiple tools.
What is good
- Automates review requests by email and SMS.
- Displays reviews with widgets, ratings, and AI summaries.
- Offers manual and rule-based moderation.
- Can syndicate reviews to listed platforms and partners.
- Free plan includes up to 50 monthly orders.
What to know first
- Some commerce platforms may lack certain features.
- Free plan is limited to 50 monthly orders.
- Starter and Pro prices scale with order volume.
- No free trial is listed.
Verdict
Yotpo Reviews combines review collection, moderation, display, and syndication for commerce businesses. Check platform feature support and monthly order limits when choosing a plan.
Yotpo Reviews plans and pricing
All plansCompared on review management software
- Free plan
- Yes
- Paid from
- $15/mo
- Review request channels
- multichannel
- Photo and video reviews
- Yes
- Review importing
- Yes
- Syndication destinations
- networks
- Display formats
- widget
- Structured review data
- Yes
- API access
- Yes
