Best Customer Success Software in 2026
Updated
In short: EverAfter is ranked #1 of 24 as of 7 October 2026, ahead of Custify and Startdeliver. The lowest first paid tier on this page is Skalin at €58.25/mo.
Supporting customer accounts over time can involve onboarding, monitoring account health, and preparing for renewals. Compared on customer portal, free account limit, free plan, health scoring, onboarding workflows, paid from, renewal tracking, and success playbooks, these options offer several ways to assess how well the software matches your team's approach. EverAfter, Startdeliver, and Successifier are among the entries shown, alongside Vitally and Mango CS. Consider which customer-facing access and internal workflows matter most, and weigh the available plan details against the number of accounts you need to support.
24 customer success software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Customer Success Software, ranked on how quickly a newcomer can get going. 7 of the 24 on this page can be tried for free.
- 1 EverAfterPaid from $200/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 2 Custify
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 3 StartdeliverPaid from €795/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 4 UserIQ
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 5 CSSignalPaid from $129/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 6 SuccessifierPaid from $79/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 7 Vitally
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 8 Planhat
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 9 Mango CS
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 10 ZapScale
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 11 Certinia Customer Success Cloud
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 12 Klynk Orchestra
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 13 SmartKarrotPaid from $1,250/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 14 Velaris
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 15 Gainsight Customer Success
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 16 ChurnZero
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 17 ClientSuccess
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 18 Customerscore.io
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 19 SkalinPaid from €58.25/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 20 Freshsuccess
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 21 Gainsight Customer Communities
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 22 SuccessGuardian
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 23 Akita
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 24 RevSetter
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
Compare all 24 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Health scoring | Onboarding workflows |
|---|---|---|---|---|---|---|---|---|
| 1 | EverAfter | 7.1 | Free plan | $200/mo | Yes | — | Yes | Yes |
| 2 | Custify | 6.9 | No | — | — | — | Yes | Yes |
| 3 | Startdeliver | 6.9 | No | €795/mo | No | — | Yes | Yes |
| 4 | UserIQ | 6.9 | No | — | — | — | — | — |
| 5 | CSSignal | 6.8 | No | $129/mo | No | — | Yes | Yes |
| 6 | Successifier | 6.8 | No | $79/mo | No | — | Yes | Yes |
| 7 | Vitally | 6.7 | No | — | No | — | Yes | Yes |
| 8 | Planhat | 6.4 | No | — | — | — | Yes | Yes |
| 9 | Mango CS | 6.3 | No | — | — | — | Yes | Yes |
| 10 | ZapScale | 6.3 | No | — | — | — | Yes | Yes |
| 11 | Certinia Customer Success Cloud | 6.2 | No | — | No | — | Yes | Yes |
| 12 | Klynk Orchestra | 6.2 | No | — | — | — | Yes | Yes |
| 13 | SmartKarrot | 6.2 | No | $1,250/mo | No | — | Yes | Yes |
| 14 | Velaris | 6.1 | No | — | No | — | Yes | Yes |
| 15 | Gainsight Customer Success | 6.0 | No | — | No | — | Yes | Yes |
| 16 | ChurnZero | 5.9 | No | — | — | — | Yes | Yes |
| 17 | ClientSuccess | 5.9 | No | — | No | — | Yes | Yes |
| 18 | Customerscore.io | 5.9 | No | — | — | — | Yes | Yes |
| 19 | Skalin | 5.9 | No | €58.25/mo | No | — | Yes | Yes |
| 20 | Freshsuccess | 5.8 | No | — | — | — | Yes | Yes |
| 21 | Gainsight Customer Communities | 5.8 | No | — | No | — | — | — |
| 22 | SuccessGuardian | 5.8 | No | — | — | — | Yes | Yes |
| 23 | Akita | 5.5 | No | — | No | — | Yes | Yes |
| 24 | RevSetter | 5.5 | No | — | No | — | Yes | Yes |
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which customer success software is ranked first on The Geeks Club?
EverAfter is ranked #1 of 24 with a score of 7.1. Custify is second and Startdeliver third.
How many of these have a free plan?
1 of the 24 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Skalin has the lowest first paid tier we found: €58.25/mo.
How is this list ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.