Best Customer Health Score Software in 2026
Updated
Customer health score software helps teams compare account signals and the ways they are turned into scores. Look at automated score updates and custom scoring models, then check whether product usage, support and outcome data are listed as inputs. Health score segments and risk alerts provide additional criteria for distinguishing accounts and identifying concerns. Consider free-plan availability and paid-from pricing alongside those capabilities. UserMotion, SaaSy and Customer Health Compass are among the options shown, with FirstDistro and Exeechain also included. Which signals matter most depends on how your team assesses customer relationships, so compare inputs and scoring flexibility against that approach.
26ranked
5free plans on this page
$6.83/molowest paid tier
8 Oct 2026last checked
Customer Health Score Software, ranked on how quickly a newcomer can get going.14 of 15 products with recorded free access can be tried for free.
- 1 UserMotionPaid from $199/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 2 SaaSyPaid from $49/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 3 Custify
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 4 Customer Health CompassFree plan
- Free to practise on: yes
- Well documented: yes
- Runs where you work: no
- 5 FirstDistroPaid from $49/mo
- Free to practise on: yes
- Well documented: yes
- Runs where you work: no
- 6 ExeechainPaid from $299/mo
- Free to practise on: yes
- Free trial: no
- Well documented: yes
- Runs where you work: no
- 7 UserIQ
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 8 GainTracePaid from $6.83/mo
- Free to practise on: yes
- Free trial: no
- Well documented: yes
- Runs where you work: no
- 9 iQcadencePaid from $49/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 10 RetainPaid from $79/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 11 CSSignalPaid from $129/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 12 CustomerCatalystPaid from NOK 1,990/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 13 SuccessifierPaid from $79/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 14 Vitally
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 15 ZapScale
- Well documented: yes
- Runs where you work: no
- 16 Planhat
- Well documented: yes
- Runs where you work: no
- 17 Churned
- Well documented: yes
- Runs where you work: no
- 18 Customerscore.io
- Well documented: yes
- Runs where you work: no
- 19 Gainsight Customer Communities
- Well documented: yes
- Runs where you work: no
- 20 RisqlyPaid from £349/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 21 SmartKarrotPaid from $1,250/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 22 Velaris
- Well documented: yes
- Runs where you work: no
- 23 AkitaPaid from $49/mo
- Free to practise on: no
- Free trial: no
- Well documented: yes
- Runs where you work: no
- 24 ClientSuccess
- Free trial: no
- Well documented: yes
- Runs where you work: no
- 25 Gainsight Customer Success
- Well documented: no
- Runs where you work: yes
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Product usage data | Support data |
|---|---|---|---|---|---|---|---|---|
| 1 | UserMotion | 7.5 | Free plan | $199/mo | Yes | 199 /mo | ||
| 2 | SaaSy | 7.2 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 3 | Custify | 7.0 | ||||||
| 4 | Customer Health Compass | 7.0 | Free plan | Free | Yes | Yes | ||
| 5 | FirstDistro | 7.0 | Free plan | $49/mo | Yes | 49 /mo | Yes | Yes |
| 6 | Exeechain | 6.9 | Free plan | $299/mo | Yes | 299 /mo | Yes | Yes |
| 7 | UserIQ | 6.9 | Yes | |||||
| 8 | GainTrace | 6.8 | Free plan | $6.83/mo | Yes | 82 /mo | Yes | Yes |
| 9 | iQcadence | 6.8 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 10 | Retain | 6.8 | No | $79/mo | No | 79 /mo | Yes | |
| 11 | CSSignal | 6.7 | No | $129/mo | No | 69 /mo | ||
| 12 | CustomerCatalyst | 6.7 | No | NOK 1,990/mo | No | Yes | Yes | |
| 13 | Successifier | 6.7 | No | $79/mo | No | 79 /mo | ||
| 14 | Vitally | 6.6 | No | |||||
| 15 | ZapScale | 6.4 | ||||||
| 16 | Planhat | 6.3 | ||||||
| 17 | Churned | 6.2 | No | Yes | Yes | |||
| 18 | Customerscore.io | 6.2 | ||||||
| 19 | Gainsight Customer Communities | 6.1 | No | |||||
| 20 | Risqly | 6.1 | No | £349/mo | No | Yes | Yes | |
| 21 | SmartKarrot | 6.1 | No | $1,250/mo | No | |||
| 22 | Velaris | 6.0 | No | |||||
| 23 | Akita | 5.8 | No | $49/mo | No | 49 /mo | ||
| 24 | ClientSuccess | 5.8 | No | |||||
| 25 | Gainsight Customer Success | 5.8 | No |
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