Call Optix vs Convin
| Call Optix | Convin | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Paid from | $149/mo | Free |
| Platforms | api, Web | Android, iOS, Web |
| Free plan | No | |
| Coaching workflows | Yes | |
| AI-assisted scoring | Yes | |
| Calibration tools | Yes | |
| Compliance reviews | Yes | |
| QA channels | voice | |
| Included agents | 5 agents | |
| Call recording | Yes | |
| Call transcription | Yes | |
| Campaign tracking | Yes | |
| Conversation intelligence | Yes |
Listed together in Best Call Center Quality Management Software